USER SUPPORT TECHNICIAN

Requirements / Qualifications

THE VACANCY: There is one full-time, 12 month, open position in the Technology Support Services Department. The eligibility list established from this recruitment will also be used to fill future, full-time vacancies, substitute, and temporary positions for up to six months.

THE POSITION: Under the supervision of the Technology Systems Services (TSS) Director, the User Support Technician shall serve as a resource to school sites and District staff in the effective and efficient utilization of computer technology; acts as a liaison between the District's computer users, the TSS department, and hardware and software vendors in the resolution of users requests and problems; and shall perform other duties as required.

REQUIRED QUALIFICATIONS: Must have an AA degree with coursework in computer science, computer systems, or related field, or equivalent experience. Must have a valid California Driver's License and driving record sufficient to be able to be insured, and continue to be insurable, by the District's liability insurance carrier.

BENEFITS: Covina-Valley Unified School District offers 3 different employer-paid HMO medical plans (Kaiser HMO, Blue Shield of California Access HMO, and Trio HMO) to choose from as well as full dental, vision, and life insurance plans at no cost to all benefit-eligible employees. Extended coverage for your qualified dependents is also available at a low price. Employees who work 31+ hours/weekly also have the option to choose a low-cost PPO plan.

The following documents must be submitted with the application:

• Copy of Transcript
• DMV Printout
• Driver's License Copy
• Letter of Introduction
• Letter(s) of Recommendation (Three, no older than a year, signed and dated)
• Resume

Comments and Other Information

Required documents must be submitted with application: A resume, letter of introduction, three letters of recommendation, no older than a year, signed and dated, (current, permanent, district employees do not have to submit letters of recommendation), proof of a high school diploma or GED, an AA Degree or official transcripts, a copy of a valid Driver’s License, and a current DMV print-out (within 30 days) of applicant’s driving record.