User Support Technician NOC 22221 *APPLY NOW FOR FUTURE OPPORTUNITIES*
GreenTech Resources Worldwide Canada User Support Technician NOC 22221 *APPLY NOW FOR FUTURE OPPORTUNITIES*
Description
-
Discovering
hardware and software solutions
-
Troubleshooting
technical problems
-
Identifying and
repairing flaws
.
-
Troubleshooting
network issues
-
Hardware and software
installation and configuration
-
Speaking with
customers to quickly determine the source of their
problem
.
-
Giving customers
timely and accurate feedback
.
-
Customers are guided
through a series of steps to solve a problem.
-
Following up with
clients to ensure the issue has been resolved
.
-
Replace or repair the
required components.
-
Assisting with the
deployment of new applications
.
-
Support is provided
in the form of procedural documentation.
-
Managing several
cases at once
.
-
New technologies are
being tested and evaluated.
-
Checking the
electrical safety of equipment.
Requirements
-
Degree
in computer science
or information technology is required.
-
It is advantageous to
be certified for Microsoft, Linux, or Cisco.
-
Prior experience in
tech support, desktop support, or a related role is
preferred
-
Knowledge of
Windows/Linux/Mac OS
-
Working
knowledge of remote
desktop applications and help desk software.
-
Detail-oriented and
problem-solving abilities are required.
-
Outstanding
interpersonal
skills.
-
Excellent
written and verbal
communication skills.
Benefits
- Full time
-
Permanent Position
-
40 hours per
week
Do follow us on
our social media platforms for more job updates
We are a
Canadian Immigration, Recruitment &
Settlement company based in Canada with
multiple branches across the globe. We help
our clients who have decided to take the plunge and
relocate to the land of opportunities, by offering
services related to the scope of employment and education.
We at
GTR
Worldwide
ensure
that we offer visa consultancy services
pertaining to Canada in the best way to make
immigrants feel at home. We assist a wide
range of clients and agents from all over the world
and work to build their strengths and confidence that
would, in turn, help them to flourish in the
country.
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Disclaimer:
The job postings
published by GTR Worldwide on this website are
for future openings. Postings are based on jobs
that are in demand for the coming years in
Canada. Due to high volumes of applications
received, this website
cannot
guarantee
if
any of the positions are
still open and employment
to everyone applying for the
positions.
GTR
Worldwide is not responsible for the wages,
working conditions, safety or any other
aspects of employment. Every candidate is
responsible to do their own research about the
organization and make wise decisions before
accepting any position or
offer.
For
your own safety and security, it is advised not
to share your banking information on the
website.
We
will not post jobs that
appear to discriminate
against applicants on any
basis.
If
you have any concerns,
feel free to contact us by
calling us on our toll-free number
(1855-477-9797) or via email at
info@gtrworldwide.com