Utilities Superintendent

Position Summary

Under general direction, plans, organizes, supervises, schedules, and monitors the activities of utility personnel and treatment plant operations. Oversees the operation, maintenance, and repair of the City’s water wells, water treatment and distribution systems, wastewater treatment facilities, lift stations, sanitary sewer systems, and related utility infrastructure and equipment. Establishes work priorities, assigns personnel and resources, and coordinates projects within available budget and operational requirements. Evaluates utility operations, maintenance activities, and system performance; identifies operational needs and deficiencies; and implements or recommends improvements to enhance efficiency, reliability, safety, and regulatory compliance. Provides technical guidance and leadership to assigned personnel and assists the Assistant Public Works Director with utility operations, projects, planning, and other departmental needs.

Work Schedule

Monday through Thursday, 7:00 a.m. to 3:00 p.m., and Friday, 7:00 a.m. to 11:00 a.m. Weekend work may be required as needed. Work hours are subject to change based on operational needs, emergencies, or other departmental requirements.

Job Responsibilities

Essential Functions: - Pursuant to the Americans with Disabilities Act (ADA), the following duties and responsibilities are considered essential functions of this position. The duties listed below are representative of the work performed and are not intended to be all-inclusive. Duties and responsibilities may include, but are not limited to, the following. Additional duties may be assigned as necessary to meet the operational needs of the City.

• Supervises, oversees, coordinates, and monitors utility personnel engaged in the operation, maintenance, and repair of water and wastewater systems, treatment facilities, lift stations, and related utility infrastructure; assigns and reviews work, establishes schedules and priorities, monitors performance, and recommends appropriate personnel actions.
• Leads, trains, and provides technical guidance to employees in the proper use of materials, methods, tools, vehicles, and equipment and ensures compliance with established safety practices and procedures.
• Monitors employee work activities, job sites, and equipment operations to ensure compliance with City policies, established procedures, and applicable safety requirements.
• Oversees the operation, inspection, maintenance, and testing of utility equipment, including pumps, motors, valves, generators, gauges, compressors, storage facilities, and related equipment.
• Oversees routine maintenance and upkeep of utility buildings, facilities, equipment, and grounds to ensure they are maintained in a safe, clean, and serviceable condition.
• Monitors changes to applicable federal and state laws, regulations, treatment standards, and TCEQ requirements and assists in implementing operational changes necessary to maintain regulatory compliance.
• Oversees compliance with applicable cross-connection control and backflow prevention requirements in accordance with City ordinances and state regulations and responds to regulatory inquiries and inspections as required.
• Provides information and updates necessary for the preparation and completion of the annual Consumer Confidence Report (CCR).
• Ensures the timely preparation and submission of reports, records, documentation, and other information required by the City and applicable regulatory agencies.
• Oversees and monitors Supervisory Control and Data Acquisition (SCADA) and Geographic Information System (GIS) applications related to utility operations and coordinates system updates, data accuracy, communication, and operational needs.
• Reviews and responds to utility-related inquiries associated with new development and industrial and commercial properties; coordinates utility locates for City projects and communicates with engineering firms, contractors, developers, investors, and other parties as necessary.
• Coordinates and monitors utility projects, construction activities, maintenance operations, and field work to ensure compliance with City requirements, project specifications, established schedules, and applicable regulations.
• Evaluates utility operations and system performance, identifies operational or maintenance concerns, and recommends or implements corrective actions and process improvements.
• Responds to customer inquiries and complaints; conducts or coordinates field observations, evaluates concerns, discusses potential solutions, and provides appropriate follow-up.
• Responds to utility emergencies, equipment failures, service interruptions, and other operational issues and coordinates personnel, equipment, and resources as necessary.
• Prepares activity reports, project status reports, operational records, and other documentation; evaluates and forecasts operational, equipment, staffing, and resource needs.
• Provides backup assistance, on-call coverage, and support to other City departments as assigned.
• Coordinates with and provides technical and operational assistance to the Assistant Public Works Director regarding utility operations, projects, regulatory matters, planning, and departmental needs.
• Travels to utility facilities, project locations, and work sites to inspect and monitor operations and attends meetings, conferences, training, and other work-related activities as required.
• Performs other duties as assigned.