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Utility Serviceman (47685)

Summary

Maintains and services draught beer systems and retail displays in assigned accounts, ensuring stock rotation and compliance with liquor regulations.

Position Title: Utility Serviceman

Department: Draught Service / Merchandising

Position reports to: Sales Manager

Primary purpose and function of position: The Class A Merchandiser / Draught Technician is responsible for merchandising products in large-format retail accounts, maintaining draught beer systems, supporting special events, and providing operational Delivery support as needed.

Principal Duties and Responsibilities:

  • Ensure proper stock rotation in assigned retail accounts and notify the appropriate sales personnel of inventory shortages, freshness concerns, or other issues.
  • Stock and replenish cooler and warm shelf displays.
  • Build, maintain, and replenish promotional displays.
  • Repack damaged product as needed.
  • Assist in setting and resetting customer shelves and displays.
  • Obtain customer product orders when required.
  • Deliver and place point-of-sale advertising materials.
  • Report delivery issues promptly to the direct supervisor.
  • Complete all required daily, weekly, and monthly reports accurately and on time.
  • Clean and service assigned draught accounts according to brewery specifications.
  • Ensure proper product rotation within draught systems.
  • Maintain, troubleshoot, and repair draught beer equipment at assigned accounts.
  • Transport, load, unload, set up, and tear down draught trailers for special events.
  • Install, maintain, and repair permanent point-of-sale materials as directed.
  • Perform duties as a route driver, warehouse employee, or transport hauler when operational needs require.
  • Cover operational vacancies caused by unplanned absences, based on seniority. Compensation will be paid at the prevailing wage classification for the work performed on that day.
  • Comply with all requirements of the Wholesaler Equity Agreement, company policies, supplier standards, and all applicable federal, state, and local alcohol regulations.
  • Perform other duties as assigned.

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