Utility Technology Supervisor

St. Johns County residents enjoy a healthy quality of life with many perks including one of the top rated public school systems in the State of Florida, miles of beach shoreline, peaceful estuary scenery of the St. Johns River, long established agriculture and equestrian scene, and the nation’s oldest city, historic St. Augustine. In 2019 St. Johns County was ranked the 10th fastest growing county in the United States showcasing that there is truly something for everyone in St. Johns County!

St. Johns County Board of County Commissioners is seeking an Utility Technology Supervisor for our well-established Utility Department whose headquarters are located in beautiful St. Augustine, Florida.

This position is responsible for supervising the Utility’s Geographic Information Systems (GIS) and Technology department’s functions, including cyber and physical security, and administration of the Supervisory Control and Data Acquisition (SCADA) infrastructure.

The ideal Utility Technology Supervisor candidate must possess St. Johns County’s core values of Dedication, Openness, Adaptability, Visionary, Fiscal Responsibility, Integrity, and Humility.

Job Description

ESSENTIAL RESPONSIBILITIES

• Directs, supervises, evaluates, disciplines and plans the work for the GIS and Technology staff. Prioritizes, assigns, and reviews work to ensure efficient operations.

• Monitors adherence to cybersecurity best practices. Participates in development and maintenance of disaster recovery plan(s) and incident response.

• Assists staff with monitoring SCADA network for security .

• Analyze existing computer systems and makes recommendations for upgrades and improvements.

• Oversees or assists installation and troubleshooting, network communications, software configuration, maintenance, and hardware related components of the GIS, Technology & SCADA systems, including diagnosis of all operational systems and software.

• Responds to cybersecurity attacks and penetrations and assists with mitigation.

• Coordinates with federal and local agencies to adopt current and future best practices.

• Makes recommendations for physical security improvements at facilities and assists with installation and maintenance of security systems.

• Recruits, trains, and evaluates staff members.

• Purchases approved equipment/components/items as necessary to support 24/7 Utility operations.

• Assists in analyzing software licensing requirements and preparation of the GIS/Technology budget. Monitors and controls expenditures.

• Assists in writing contracts and agreements and assists vendors and third-party staff with meeting performance standards according to contracts and agreements.

• Ensures all installations, maintenance, and upgrades are carried out on schedule and to client specifications.

• Stay up to date with field advancements and ensures staff receives related training.

• Communicates to stakeholders and ensures project success.

• Perform audits and inspections to ensure security policies are adhered to once in place.

• Coordinates training Utility staff on cybersecurity and physical security response.

• Maintains a full-time presence on the job.

• Performs other duties as assigned.

ESSENTIAL REQUIREMENTS

• Bachelor’s degree from an accredited college or university in Information Technology, Cybersecurity, or a related field; or an equivalent combination of education and experience as follows:
  • Associates degree in a related field and a minimum of six (6) years of experience in Information Technology and or Cybersecurity; or
  • High School diploma or equivalent and minimum of eight (8) years of experience in Information Technology and or Cybersecurity.
• A minimum of four (4) years of supervisory experience .
• Completion of County training course work required under the Utility Information System Career Path Program or demonstration of equivalent training and proficiency.
• Completion of County training course work required under the Utility Technology Training Program in the assigned timeframe or demonstration of equivalent training and proficiency.

• Possess and maintain a valid Florida driver’s license and any other endorsements necessary to legally operate vehicles used while assigned to this position.

• Must possess good interpersonal and communication skills to serve others.

• Must be able to comprehend, speak and write the English language.

• Must be able to operate a computer.

ESSENTIAL SKILLS

• Knowledge of Geographic Information System hardware and software.

• Knowledge of trends in cybersecurity and physical security.

• Knowledge of information system installation, operation, maintenance, and repair operations.

• Knowledge of all major operating systems and environments required for SCADA.

• Knowledge of supervisory principles, management methods and related best practices.

• Knowledge of computers and job-related software programs.

• Knowledge of Security Systems, security cameras, digital video recorders, and alarm systems to effectively manage site and centralized security systems.

• Skill in planning, organizing, directing and coordinating the work of personnel.

• Skill in the preparation of clear and precise administrative reports.

• Skill in oral and written communication.

• Ability to solve problems and respond appropriately to critical incidents and emergencies.

• Ability to create and convey presentations in a clear, accurate and concise manner.

• Ability to perform technical computations, analyze data, and prepare and submit clear and concise reports based on findings.

• Ability to establish and maintain effective working relationships with others.

• Ability to be available as needed for off-hours emergencies.

ENVIRONMENTAL DEMANDS

• Working Conditions: Work has some exposure to environmental changes (e.g., outdoor weather and/or field conditions, warehouses, garages, etc.) or irate customers, extreme noises, odors, heights and/or dust.

• Essential Physical Activities: Stooping, sitting, crouching, walking, pulling and/or lifting heavy objects, grasping, hearing, seeing up close, seeing far away, kneeling, reaching, pulling, talking, standing, finger movement, repetitive motions, depth perception.0

Salary Range:

$80,225.60 - $136,073.60


Salary is determined based on your experience and education. If selected for this role, a comprehensive compensation review will be completed prior to extending an offer.

Please include detailed information about your experience and education in your application materials.

Compensation Grade:

BCC PG22

Department:

Utility Engineering

Location:

1205 Florida 16
St. Augustine, FL 32084


St. Johns County Board of County Commissioners is a drug free workplace and equal opportunity employer. All employment actions are taken without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, handicap, disability, marital status, national origin, veteran status, or genetic information.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.

An applicant eligible for Veteran's Preference who believes he or she was not afforded employment preferences in accordance with Florida law may file a complaint requesting an investigation with the Florida department of veterans affairs. Veteran's Preference Coordinator, 11351 Ulmerton Road, Suite 311, Largo, FL 33778. A complaint must be filed within 60 calendar days from the date that the notice of hiring decision is received by the applicant or within three calendar months of the date of the application is filed within the employer if no notice is given. If no notice is given, it is the responsibility of the preferred applicant to contact the employer to determine if the position has been filled.