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Tyler Technologies

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UX Content Strategist Intern, Summer 2027

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Summary

A three-month paid summer 2027 internship in Plano focused on UX content strategy: the intern audits content and error messages on Tyler Technologies' public-facing websites, identifies clarity and consistency issues, and documents recommendations while collaborating with UX designers, developers, and legal experts.

Tyler Technologies is seeking a motivated and detail-oriented User Experience (UX) Content Strategist Intern to join our team for a three-month paid summer internship. This role will focus on auditing the content and error messages for some of our public-facing websites. The goal is to provide recommendations that will improve clarity, consistency, and overall user experience.

Responsibilities

  • Audit website content, including error messages.
  • Analyze and identify inconsistencies, unclear language, and opportunities to enhance the user experience via improved content.
  • Collaborate with cross-functional teams including UX designers, developers, and legal experts to ensure content aligns with user needs.
  • Document findings and recommendations in a clear and organized manner.

Qualifications

  • Currently pursuing a degree in Communications, Marketing, UX Design, Human-Computer Interaction, or a related field.
  • Strong writing and editing skills, with an understanding of user-centered design principles.
  • Ability to tailor content to different audiences with varying levels of technical and legal knowledge.
  • Basic understanding of UX best practices, especially related to content and error messaging.
  • Strong analytical skills and attention to detail.
  • Excellent communication and collaboration skills.
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