UX Data Analyst: AI-Powered Insights
Summary
Analyze user behavior data from Genesys Cloud to create dashboards and insights that guide product decisions and validate usage metrics.
Genesys is seeking a UX Data Analyst to join the AMP team in a remote Ireland setting. You will translate product telemetry into actionable insights, build dashboards, and maintain analytics tools that track user behavior across Genesys Cloud.
You’ll work closely with product and business stakeholders, validating data quality and ensuring metrics reflect real usage. Training and mentorship are encouraged as part of a collaborative analytics culture.