UX Designer Consultant
Summary
Consultant UX designer placed by Keystone Solutions at a Belgian Social Security client site to design and optimize a new public-facing website. Day to day: user research and testing, journey mapping, workshops, and wireframes/prototypes in Figma, with a strong focus on WCAG accessibility and the government design system. Dutch native level required.
Mission Overview:
We are seeking a talented UX Designer for a consultancy mission at a client site, representing Keystone Solutions. In this role, you will be responsible for designing and optimizing a new website in accordance with the design system of the Social Security. You will translate user needs into user-friendly, accessible, and consistent digital solutions.
Key Responsibilities:
- Evaluate, simplify, and improve existing communication channels, such as correspondence, emails, and web content.
- Conduct and analyze user research through interviews, surveys, focus groups, and usability testing.
- Map the user experience and customer journey for citizens, employers, and other target groups.
- Organize and facilitate workshops to gather user insights and identify improvement initiatives.
- Research and evaluate new communication channels and digital services.
- Create wireframes, prototypes, and UX recommendations to support development projects.
- Ensure compliance with accessibility guidelines (WCAG) and consistent application of the design system.
Why Join Keystone Solutions:
As a consultant at Keystone Solutions, you will engage in dynamic projects that offer a variety of challenges across different client environments. This role provides turbo-charged learning opportunities and broad experiences that will enhance your professional development. We are committed to your career growth within our framework, and being a
If you are ready to tackle technical and strategic challenges in a dynamic consultancy environment, apply today at Keystone Solutions Career Portal.
Duration: 16/11/2026 - 31/12/2027 14 months • (full time)
Skills required:
- Analyse van gebruikersgedrag, gebruikerstesten en gebruikersonderzoek - Level: Confirmed - Most recent: Any time
- customer journey mapping - Level: Confirmed - Most recent: Any time
- Designsysteem Sociale Zekerheid en/of Overheidsdiensten - Level: Junior - Most recent: Any time
- Facilitatietechnieken voor workshops, interviews en focusgroepen - Level: Confirmed - Most recent: Any time
- figma - Level: Confirmed - Most recent: Any time
- UX Design & Research en/of service design - Level: Expert - Most recent: Any time
- WCAG & digitale toegankelijkheid - Level: Confirmed - Most recent: Any time
Language requirements:
Dutch
Level Native
English
Level Passive knowledge
French
Level Passive knowledge