UX Designer - Junior

Position Overview

The client is seeking a Junior UX Designer to create intuitive, accessible, user- centered digital experiences for web and mobile applications. The successful candidate will conduct end-to-end user research, translate findings into design artifacts, facilitate stakeholder workshops, and develop wireframes, mockups, and interactive prototypes.

Key Responsibilities

• Design effective, user-friendly, and visually appealing interfaces for web and mobile applications.
  
• Plan and conduct end-to-end user research, including participant recruitment, interviews, surveys, usability testing, and synthesis of findings.
  
• Translate research insights into sitemaps, user flows, journey maps, wireframes, mockups, and interactive prototypes.
  
• Define and lead UX activities, design workshops, and stakeholder alignment sessions with business users and project stakeholders.
  
• Develop and iteratively refine designs based on user feedback, usability testing, and stakeholder input.
  
• Identify usability issues and design challenges and recommend effective, user- centered solutions.
  
• Make informed UX decisions regarding existing functionality and new product features.
  
• Apply responsive design principles to optimize experiences across different devices and interfaces.
  
• Collaborate with developers, QA specialists, business analysts, and other stakeholders to support design implementation.
  
• Prepare clear design documentation, reports, reviews, and assessments.
  
• Incorporate accessibility considerations into design activities and support compliance with WCAG 2.1 AA requirements.
  
• Apply the Ontario Design System and relevant digital service standards where applicable.
  
• Manage competing priorities, meet project deadlines, and maintain effective stakeholder relationships.
  
  
  

Required Skills and Experience

1. UX Design and Research

• Experience creating graphical user interfaces (GUIs) based on user interaction and performance.
  
• Experience in a UX Designer, UI Designer, Interactive Designer, or similar role, designing web and mobile applications.
  
• Ability to define and lead UX projects, design workshops, and stakeholder alignment sessions.
  
• Experience managing end-to-end user research, from participant recruitment through research synthesis.
  
• Proficiency with Figma, Canvas, and similar design and prototyping tools.
  
• Understanding of web development technologies, including their capabilities, limitations, and appropriate use.
  
• Experience conducting user research, interviews, surveys, and usability testing.
  
• Ability to translate research findings into sitemaps, user flows, user journey maps, wireframes, mockups, and prototypes.
  
• Experience designing and refining product functionality based on user testing and feedback.
  
• Ability to develop design deliverables optimized for a wide range of devices and interfaces.
  
• Experience supporting product vision through research, sketching, prototyping, and user testing.
  
• Ability to identify design problems and develop effective solutions.
  
• Experience making strategic UX decisions related to existing and new features.
  
• Experience gathering and incorporating user feedback to improve existing interfaces.
  
• Strong teamwork, time management, prioritization, and client relationship management skills.
  

2. Communication and Collaboration

• Ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
  
• Strong communication skills, with the ability to explain design concepts and development processes to diverse audiences.
  
• Experience collaborating with cross-functional teams, including developers, QA specialists, business stakeholders, and other project team members.
  
• Ability to work collaboratively with stakeholders at different organizational levels.
  
• Demonstrated ability to manage competing priorities and deliver work within established deadlines.
  

3. Desirable Skills

• Knowledge of accessibility testing and accessible design practices.
  
• Experience working with the Ontario Design System.
  
• Knowledge of applicable digital service standards.
  
• Understanding of WCAG 2.1 AA accessibility requirements.
  
• Experience addressing complex design challenges involving legacy systems and multiple stakeholder or approval relationships.
  

4. Ontario Public Service Experience

• Previous experience working within the Ontario Public Service (OPS) or another public-sector organization is an asset.
  

Mandatory Requirements

Candidates must demonstrate the following:

• Relevant experience creating GUIs based on user interaction and performance.
  
• Experience designing web and mobile applications in a UX, UI, interactive design, or similar role.
  
• Ability to lead UX projects, design workshops, and stakeholder alignment sessions.
  
• Experience managing end-to-end user research, from participant recruitment to synthesis.
  
• Proficiency with design and prototyping tools, including Figma, Canvas, or similar tools.
  
• Ability to work with the Ontario Design System.
  
• Knowledge of digital service standards.
  

Nice-to-Have Qualifications

• Previous Ontario Public Service or public-sector experience.
  
• Knowledge of accessibility testing and WCAG 2.1 AA requirements.
  
• Experience with complex legacy-system design and stakeholder approval processes.