UX Director
Summary
Lead UX strategy and design for claims software, coaching designers and researchers while directly shaping intuitive tools for insurance adjusters and executives.
As User Experience (UX) Director, you lead the vision, strategy, and practice for UX Design and UX Research within a specified product pillar — translating the realities of field adjusters, desk adjusters, claim managers, carrier executives, and TPAs into intuitive, trusted software across the claims lifecycle. This is a player/coach role. You personally lead design and research work, coach individual contributors at the craft level, and build high-performing UX team spanning both disciplines. …