UX / Product Research & Strategy Lead (VP)

Great employee experiences don't happen by accident - they're designed. At Citi, we believe that the tools people use every day at work should be just as intuitive, seamless, and delightful as the best consumer apps out there. Our UX team is on a mission to transform our Human Resources apps and systems - from onboarding and benefits to performance and beyond - turning friction into flow and complexity into clarity. If you're passionate about putting people first, obsessed with crafting digital…