UX Researcher

At Midas, we are working on real-life user needs to transform the world of finance.
We’ve transformed investing in Turkey by delivering a seamless experience for everyday investors.
Today, 4 million users invest with Midas. Backed by an $80M Series B, the largest fintech investment ever in Turkey, we are scaling faster than ever.

What You’ll Do

  • Identify high-priority issues from both our users’ investment processes and the challenges faced by product teams during development, and develop effective solutions.

  • Working closely with BIST derivatives product teams. (Margin, VİOP & Warrants)

  • Answer key questions by leveraging your strong command of both qualitative and quantitative methods, using the right approach at the right time.

  • Collaborate closely with data, product management, growth, design, and customer support teams to conduct ongoing research and identify critical issues during continuous discovery processes.

  • Conduct benchmark studies with PMs and designers to assess the strengths and weaknesses of existing solutions in other organizations, providing the team with a clear industry landscape overview.

  • Plan and lead research projects from start to finish—including strategic, foundational, iterative, and evaluative research—to drive actionable insights.

  • Partner with design, growth, data, product management, and customer support teams to establish feedback cycles that monitor and improve user experience metrics from the first user interaction.

  • Clearly present your research findings to enable teams to translate insights into tangible product and business impact.

What You'll Bring?

  • Hands-on experience in qualitative or quantitative research

  • A background in Human-Computer Interaction, Psychology, Behavioral Economics, Anthropology, Sociology, or a related field.

  • A proven track record of independently executing research projects, with strong skills in designing and administering surveys and conducting user interviews.

  • Demonstrated ability to apply your research skills to drive tangible product and business impact.

  • Experience, knowledge, or a strong interest in trading/investing is highly preferred.

See also

Design jobs by country — openings, pay and top skills →

Tailor your CV for this role?

We couldn't check your fit for this role — add a CV to your profile to see it next time.

A new version of freehire is available