UX Researcher (Qualitative)
Summary
UX Researcher focused on qualitative research methods—conducting studies, performing thematic analysis and affinity mapping, and producing deliverables like service design blueprints, journey maps, and process flows to support the product lifecycle.
· Degree/ Diploma in ComputerScience/IT, Engineering or equivalent.
· Must have minimum 3-5 years ofexperience in UX Research with minimum 2-3 years of experience in qualitativeresearch methods including both traditional and modern approaches
· Must have experience in qualitativemethods and qualitative analysis techniques – thematic analysis and affinitymapping & producing deliverables – service design blueprints, journey maps,and process flows.
· Experience in defining researchobjectives to support the entire product lifecycle and applying user insights andsynthesise timely insights into coherent, actionable deliverables
· Experience collaborating withProduct, Tech, Data, and Business partners and strong understanding of productdesign processes and emerging technologies.
· Good to have experience with designand prototyping tools (e.g., Figma) and AI-augmented research methods and tools
· Good to have experience withquantitative research methods (e.g., surveys, A/B testing, product analytics,CSAT)
· Good to have experience working inAgile environment
· Excellent Written and VerbalCommunication Skills.