UX Strategist

The Role

As the Senior Digital Strategist, you will work closely with the Experience Leads (Business / Creative). You should have experience in translating human motivation and behaviours into efficient and functional product plans (that will materialise into effective products). You need to be able to understand complex brand nuances, intricate human interactions and convey it in the most authentic and innovative manner possible. You will lead in proposals to tackle new problems in new platforms and cultivate new business pipelines. You are open to learning about new industries and connecting them to relevant digital technologies.

To complete the above, applicants should have an entrepreneurial spirit, outgoing personality, constant curiosity and a nature to jump into action.

Beyond it all, we want you to share our love for building great products for the partners that we work with/for.

Job Description and Responsibilities

• Strategic input

• Lead the strategic process within an integrated client team
  
• Ability to contribute to the work, from concept to completion, with an understanding of the design, technical and business effects associated with user-centered strategic recommendations
  
• Develop product concepts and roadmaps
  
• Partner with clients to understand business objectives, user behaviors, and product vision
  
• Present approaches and recommendations in a compelling way to our teams and clients
  
• Experienced in leading and supporting workshops and applying design-thinking frameworks with mid-senior level clients
  
• Experienced with broader strategic frameworks, from digital brand, digital content and information architecture, digital user experience and interaction design, mobile applications, digital marketing, social media and campaigns, and digital transformation
  

• Business development

• Work with leads to materialise new business opportunities in the pipeline

• Research, conceptualise, scope and present proposals that speak to the client’s needs and objectives; conduct follow ups

• Comfortable with presentation skills

• Consult and identify client gaps to develop and plan new product initiatives

• Plan client approach and use a variety of styles to persuade or negotiate effectively

• Build strong consulting and strategic trust with clients

• Push boundaries to explore and identify growth opportunities for agency's portfolio and specialised offerings

• Project skills

• Work closely with the project managers to document functional requirements, wireframes, personas and user flows
  
• Work closely with Program Lead to scope projects requirements to contract-writing accurately for cost / P&L efficiency
  

• Creative thinking

• Collaborate with designers to conceptualize, design, and deliver multi-platform applications and support the end to end user experience
  
• Partner with researchers to conduct research and user-testing activities, and produce meaningful and insights to guide the user experience.
  

• Understanding in Technology

• Experience with user testing tools, to conduct research and determine informed insights to guide the refinement of digital products and experiences
  
• Familiarity with current and emerging technologies
  

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Requirements

You sweat the details, are careful in planning and are bold in communication. You prefer rolling your sleeves up and getting your hands dirty to fix the problem.

• A minimum of 6-8 years of demonstrated experience in product strategy, design thinking, business development, or in delivering web or mobile projects
  
• Experience in a client-facing role, with good verbal, presentation and written communication skills to enhance discussion and liaison within teams
  
• To lead the detailed proposal from strategy, design to process planning
  
• Experience working closely with creative and technical partners
  
• Familiarity with current and emerging technologies
  
• A team player with excellent time management skills
  

Good to have

• Knowledge of UX/UI principles
  
• Knowledge of software development life cycle
  
• Understanding of Agile/Scrum methodologies