UX / UI Designer 1 of 1

Location: 100% REMOTE – Must be able to work EST hours

Duration: Contract – 4 months to start with good potential to extend

Responsibilities:

· Define and communicate the design vision, strategy, and roadmap for the ULTRUS software suite — ensuring alignment with business objectives (e.g., compliance, sustainability, product lifecycle management) and the evolving needs of enterprise users.

· Conduct and synthesize research (user, market, competitive, regulatory) and generate strategic insights that inform new product directions, feature prioritization, service ecosystems, workflows and design system evolution.

· Develop strategic artifacts including service blueprints, experience maps, ecosystem diagrams, journey maps, business model canvases, product-service system frameworks, and strategic design principles for the portfolio.

· Partner with product management and engineering to translate strategic design direction into actionable design execution — including guiding UX/UI, information architecture, interaction models, content strategy, cross-platform consistency and modular design system governance.

· Elevate the experience of ULTRUS by ensuring consistent, enterprise-grade design language, coherent UI/UX patterns, scalable design system components, and a unified user experience across modules (e.g., compliance, sustainability, learning, energy).

· Facilitate cross-functional design workshops, co-creation sessions, stakeholder alignment meetings and customer insights engagements to ensure design decisions tie directly to business value, user outcomes and market differentiation.

· Establish and evolve methodologies, processes and governance for design strategy within the software organization — ensuring design is embedded throughout the lifecycle, from concept through launch and iteration.

· Measure and articulate the impact of design strategy on key outcomes (user engagement, adoption, time-to-value, business KPIs, brand perception) and use data to iterate on strategy and design decisions.

· Mentor and influence other designers, UX researchers, service designers and product stakeholders to build design maturity within the organization.

Qualifications:

· Bachelor’s degree or higher in Industrial Design, Interaction Design, Service Design, HCI, Business Strategy, or related field; or equivalent experience.

· 7+ years (or appropriate level) of experience in design strategy, service design, experience design, product design or related roles—ideally in enterprise SaaS, complex workflows, regulatory/industrial domains or digital transformation.

· Proven track record of translating user research, market insights and business objectives into strategic design direction and executing that into tangible design outcomes (journeys, ecosystems, service blueprints, modular design systems).

· Experience working with enterprise users and complex domains (compliance, sustainability, supply chain, EHS, data-intensive workflows) is highly desirable.

· Strong ability to communicate strategic and visual narratives effectively to executive stakeholders—able to present compelling design rationale, business impact and road-map alignment.

· Comfortable working in ambiguity and able to lead initiatives that shape new directions, influence cross-functional groups and drive change in large organizations.

· Excellent collaboration skills—partnering with product management, engineering, research, marketing and operations.

· Familiarity with design and prototyping tools (Figma, Miro, etc.), as well as an understanding of modular design systems, design tokens, component libraries and UX architecture.

· Passion for mission-driven work, especially around sustainability, safety, responsible innovation, and software that serves enterprises and global users.