UX/UI DESIGNER
Description
About GLS:
GLS US provides parcel delivery throughout the Western US, Texas, and Colorado with fast, dependable service built around the needs of businesses and their customers. From first-mile pickup to final-mile delivery, our network is designed for speed, consistency, and exceptional customer experiences.
People are at the center of everything we do. As the first company in the logistics industry to earn the Employer of Choice® designation, we're committed to creating a workplace where employees are valued, supported, and empowered to grow. We believe our success starts with investing in our people and fostering a culture built on collaboration, teamwork, and respect.
GLS US is part of GLS Group, a leading international parcel delivery network operating in more than 50 countries. Together, we combine the agility and personalized service of a regional provider with the strength, stability, and global expertise of an international logistics organization.
PRIMARY FUNCTION:
The UX/UI Analyst / Developer is a hands-on, customer-obsessed technologist responsible for designing, building, and continuously improving digital customer experience platforms at GLS US. At the intersection of research, design, and front-end engineering, this role translates business requirements and user insights into intuitive, high-quality digital products for shippers, recipients, and internal stakeholders.
Reporting to the VP of IT Services and guided daily by the Product Manager, the UX/UI Analyst / Developer collaborates across the organization and provides technical direction to offshore development resources on larger project initiatives. This individual operates within a leadership structure that extends from the VP of IT Services to the CTO of North America, ensuring alignment with the enterprise technology strategy.