Valet Attendant, On Call- CRC
Status: Non-Exempt
Reports to: Valet Manager
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JOB SUMMARY
The Valet Attendant at Caravan Court is responsible for providing a warm, polished, and professional first and last impression to every guest. Valet attendants safely and efficiently park and retrieve guest vehicles while delivering a personalized service aligned with the hotels service standards
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ESSENTIAL DUTIES & FUNCTIONS
· Operational Responsibilities
o Greet guests according hotel standards
o Register all vehicles in parking platform
o Communicate the valet process to the guest
o Assist guests with any luggage and directional needs
o Professionally and efficiently park guest vehicles
· Guest Services
o Anticipate and attend to guest needs during interactions
o Be proactive when attending to guests
o Assist guests with all concierge services
· Team Support and Training
o Attend and contribute to department meetings
o Participate in cross training
o Complete all required trainings
· Communication and Reporting
o Facilitate all internal communications and follow up accordingly
o Run all reports necessary to the operation
o Complete full shift pass on reports and checklists
o Log all work in appropriate platforms
· Safety & Compliance
o Adhere to all safety and security guidelines
o Follow all driving regulations