Valet Attendant
Description
Position Summary
As a Valet Attendant, you are the face of our establishment, responsible for making an exceptional first and last impression on every guest. This role blends energetic customer service with safe, efficient parking operations. If you enjoy interacting with people, stay active on your feet, and take pride in delivering a premier guest experience, we want to hear from you.
Schedule: Tuesday–Saturday, 11:00 AM – 7:00 PM
Experience Level: Minimum 2+ years of professional valet experience required.
Must be fully proficient in operating manual transmissions (stick-shift) and passing a physical driving test.
Maintains a well-groomed, professional appearance to serve as a polished, welcoming face for the establishment.
Core Responsibilities
Guest Engagement: Welcome arriving and departing guests with an enthusiastic, friendly attitude, using VPNE-approved professional communication.
Safe Operations: Prioritize the safety of yourself and others, navigating vehicles carefully to maintain an accident-free record.
Garage Organization: Keep track of vehicle keys and locations efficiently throughout the garage to ensure quick vehicle retrieval.
Professional Presentation: Maintain the highest standards of uniform cleanliness and personal grooming on the job premises at all times.
Team Operations: Cooperate with team members to ensure smooth shift transitions and assist with general cleaning duties as assigned.
Key Requirements & Qualifications
Experience: Minimum 2+ years of professional valet experience required.
Driving Proficiency: Must be fully proficient in operating manual transmissions (stick-shift) and passing a physical driving test.
Licensure: Possess a valid Driver’s License in your state of residency with a clean driving record deemed insurable by VPNE's insurance provider.
Background Check: Ability to successfully pass a criminal background check and RMV check.
Language Skills: Proficient in English (both verbal and written communication).
Age Requirement: Must be at least 18 years of age.
Physical & Interpersonal Attributes
Upbeat Personality: Naturally friendly, outgoing, and comfortable smiling throughout customer interactions to build strong guest relationships.
Physical Stamina: Ability to stand for long periods of time, run/move quickly across the garage, and lift a minimum of 50 lbs.
Work Ethic: Highly organized, detail-oriented, and willing to go the extra mile for our guests.
Policy Adherence: Strict compliance with VPNE's uniform standards and attendance policy.
