Valet Bellman
***Open availability Friday through Sunday is REQUIRED***
POSITION OVERVIEW
Greet and welcome arriving guests as they enter The Ranch. Assist both arriving and departing guests with baggage handling. Provide a consistently high degree of both friendliness and efficiency for all guests and visitors by parking guest vehicles in a safe and orderly manner. Engage with guests using FORBES standards to ensure a positive guest experience.
DUTIES & RESPONSIBILITIES
• Drive guest vehicles from the motor court to the designated parking area of the garage for valet parking and return the guest vehicles to the motor court for guest pick-up when needed.
• Welcome and escort guests to and from their rooms and assist with luggage. Inform guests of all safety features and promote The Ranch offerings. Maintain accurate logs.
• Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles.
• Assist guests with any requests and escort guests to their rooms.
NOTE: This description is not intended to be all-inclusive. Other related duties may be assigned as required in addition to the principal duties outlined above.
SUPPORTIVE FUNCTIONS
In addition, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of The Ranch:
- Must have satisfactory driving record
- Deliver packages and faxes to guests. Decorate the lobby for the large arrivals and departures.
- Maintain cleanliness behind the bell stand, in the check-in/check-out area, and in the baggage room. Clean the brass bell carts.
- Ascertain that all doors including rear doors are properly secured.
- Recommend to guests that all valuables be secured in trunk or safely deposit boxes provided at the front desk.
- Assist incoming and outgoing guests with getting baggage out of and into vehicles as requested.
Additional duties as necessary and assigned
PERKS AND DISCOUNTS
Discount packages include: Free golf (based on availability), discounted pet insurance, discounted tickets to Disneyland, Universal Studios, Knotts Berry Farm and more!