Valet - Hotel William Gray

RESPONSIBILITIES

Greet guests on arrival, open doors and inform them of parking procedures
Help guests with luggage and special requests
Control incoming and outgoing hotel traffic
Ensure that the sidewalk and hotel entrance are clean and safe (especially in winter)
Park and retrieve guest cars, record licence plate numbers, match guest's names and room numbers
Correctly identify stored bags and manage valet parking car key
Bring luggage to guest rooms and retrieve them when requested
Able to lift and carry 30-50 pounds
Provide guests with an overview of room features
Deliver mail; assist with receiving & delivering packages to guest rooms or to other departments
Perform any other tasks which are assigned by management

QUALIFICATIONS

A minimum of one (1) year experience in a same or a similar position
A valid driver’s licence with a clean record (able to drive automatic and standard cars
Excellent customer service: Approachable, pleasant, courteous, empathetic, fast acting
Strong communication skills and attention to detail
Enjoys working in a fast-paced team environment, managing various workloads
Ability to organize, prioritize and, multitask
Effective knowledge of Ottawa, its tourist attractions and its major intersections
Excellent oral and written skills in English, French is an asset