Valet Staff

MUST HAVE A VALID DRIVER LICENSE; MUST BE INSURABLE

FUNCTIONS STATEMENT:

Parks and retrieves vehicles by greeting customers; giving directions or driving vehicles to parking spaces; collecting parking fees; protecting vehicles; maintaining the parking lot.

MAJOR DUTIES:

• Plans shift work by reviewing available parking spaces.
• Greets customers by welcoming them to the parking lot, explaining fees and requirements, issuing receipts, answering questions.
• Fills parking spaces by providing driving directions to available parking spaces, following lot-fill patterns and sequences, preventing customers from parking were not directed.
• Provides valet service by driving, parking, and retrieving vehicles for customers, securing vehicles, filing keys, driving customers to and from their vehicles.
• Tracks available parking spaces by communicating with other attendants.
• Collects parking fees by calculating fees, taking cash and credit card payments, securing funds, returning keys.
• Maintains parking area by cleaning up debris.
• Protects vehicles by driving carefully, preventing unauthorized access to parking lot and vehicles, calling police to apprehend trespassers.
• Helps customers by reminding them to lock vehicles, jump-starting batteries, assisting with tire changes and lockouts, calling for road service, providing driving instructions from the parking lot.
• Updates job knowledge by participating in educational opportunities.
• Enhance organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
• Assist customers with a handicap(s) by operating the handicap ramp.
• Must be outgoing, professional, and customer service-oriented with excellent communication and interpersonal skills.
• Must have a valid driver’s license with a clean driving record.
• Previous driving experience in a similar vehicle preferred.
• Must be flexible to work any shift, start time, weekends, and holidays

NOTE: The above duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be considered as an all-inclusive list of the duties, knowledge, skills, abilities, and other characteristics of an employee in this position.