Valet & Transportation Supervisor - FT

Position Summary:

The Valet/Transportation Supervisor is responsible for overseeing the daily operations of the Valet and Transportation Departments. Duties include directly supervising hourly Team Members, scheduling, inventory, purchasing, record-keeping, and dispatching vehicles. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Essential Functions:

1. Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.

2. Oversee daily operations of Valet and Transportation Departments.

3. Directly oversee Valets, Valet Leads, Dispatchers, and VIP Drivers including supervising daily activity, scheduling, coaching and disciplinary action.

4. Complete daily tasks including, but not limited to, monitoring inventory, payroll and timekeeping, purchasing, billing, and record keeping.

5. Consistently look to improve the Valet and Transportation Departments by coaching Team Members and recognizing good behavior.

6. Ensure that all company vehicles are maintained to a Four-Diamond standard.

7. Respond to Guest inquiries regarding transportation and valet.

8. Assist with Transportation dispatching as needed.