During assigned shift, provides work direction and training to all vault cashiers.
Works in combined effort with Check Cashing system to ensure all procedures are followed (including assisting with voids).
Responsible for the accurate handling of all vault funds (issuing & receiving).
Responsible for auditing cashiers and other money handling employees.
Assists and recommends in the selection and retention of subordinates.
Adjust schedules, compliments and disciplines as needed.
Completes daily shift reports activity.
Resolves customer complaints, co-worker complaints/issues and ensures that each employee of the vault follows procedures.
Operates a variety of equipment: computers, calculator, coin counters, coin wrappers and currency counters.
Maintains a working knowledge of all current casino promotions/events.
A Vault Shift Manager must always be above reproach and represent the highest level of integrity. A Vault Shift Manager must always conduct themselves in a manner that absolutely avoids even the appearance of wrongdoing. All vault employees are to communicate their observations on operations, gaming, and other manners to the appropriate supervisor.
Department uniform is required and provided to the employee, which must be worn during scheduled work hours unless prior arrangements have been made with management.
Must attend all mandatory department training courses.
Must attend all required Title 31 and/or SAR training courses.
Displays a responsive and professional manner in promptly responding to all requests, complaints, and problems.
Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior Chippewa and is responsible for demonstrating courtesy, respect, and sensitivity to the needs of all others, including visitors and co-workers.
Represents the Fond du Lac Band of Lake Superior Chippewa and the department in a positive and professional manner in the community.
Required to maintain proper attendance including reporting to work on time in accordance with applicable policies.
Maintains a clean and organized work area.
Due to changes and modifications in the job from time to time, employees are required to be flexible and assume other responsibilities assigned by management as deemed necessary.
Monitors daily activity, processes voided transactions, and prepares reports requested by the Vault Manager.

No Driver’s License Required.
Ability to effectively lead and supervise employees is required.
Knowledge of cash and coin counting equipment is desired.
Strong mathematical aptitude is required.
Money handling experience is required.
Ability to properly perform duties within a fast-paced environment required.
Casino related experience desired.
Knowledge of computer applications to include word processing, and Excel is desired.
Operations consist of shift work; seven days a week and on holidays.
Ability to communicate effectively orally and in writing is required.
Ability to work independently and establish priorities is required.
Attention to detail and accuracy is required.
Ability to establish professional and harmonious working relationships on all projects and with all parties involved.
Subject to drug and alcohol testing in accordance with the Fond du Lac Reservation’s Personnel Policies.
Subject to pre-employment and annual background checks.

PHYSICAL REQUIREMENTS:

Ability to lift and carry up to 20 pounds is required.
Walking, standing, bending, pushing, and pulling are required.
Subject to inside environmental conditions, including work in a smoking environment.

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Vault Shift Manager (Internal Only)

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