VC Audit Specialist I - Duq

JOB SUMMARY:

The Vendor Compliance Auditor Specialist I is responsible for auditing outbound shipments to ensure compliance in all areas.

PRIMARY RESPONSIBILITIES:

Compliance

• Follows individual retailer standards on all outbound shipments.

• Identifies potential issues such as:

o Label quality

o GS 1 label placement and requirements

o License Place placement

o Contents inside carton match labels (2-3%)

o Pallet accuracy

o Loading of truck

o UPC placement and requirements

o Carton label placement and requirements

o Pallets / strapping requirements

o RFID placement and requirements

o Packing slip requirements

o Product substitution

o Pillow bags closed/wrapped

o Shipping check sheets

• Helps resolve issues that arise from customer chargebacks.

• Alerts warehouse management to the issues and potential resolutions.

• Provides follow up to ensure the recommendations take place to eliminate repeat offences.

Shipping

• Teams with other functioning areas of shipping as needed to help facilitate the overall shipment as accurate as possible.

• Maintains effective working relationships with the shipping department to ensure the shipment audits are effective.

• Assists with troubleshooting and problem solving and escalates where needed. Follows up promptly to ensure ATC expectations are met.

• Utilizes load proofs to capture scanning of GS 1 labels, pictures of pallets and loading of truck to assist with disputing all financial chargebacks.

Auditing

• Audits outbound shipments for accuracy of but not limited to; GS 1 labels, carton content, 2ups match GS1 labels etc.

• Utilizes the label guides and vendor guides that are supplied to the auditor by Vendor Compliance Corporate.

• Maintains C-TPAT certification needs.

• Supports rework team members by auditing outbound shipments and reviewing:

o Product accuracy

o Count accuracy

o 2 UP Labels

o License plate placement

o Price ticket placement and accuracy

o Count accuracy

• Communicates all findings to the VC Team.

• Educates others on:

o VC Saves

o Detentions

o Repeat Offenders

o Customer Requirements

• Report Generation

o Prepares VC Saves reports and weekly recaps to ensure transparency.

Support

• Collaborates with all departments to ensure their personnel is compliant according to our customer’s requirements.

ESSENTIAL QUALIFICATIONS:

• High School Diploma or equivalent.

• 1 year of previous experience in a similar role preferred.

• Good written and verbal communication skills, including the ability to influence others by clearly communicating a position and its desired benefits relative to alternatives.

• Basic computer skills including Microsoft Office (Word/Excel).

• Requires knowledge of Internet access and research.

PHYSICAL DEMANDS:

• Frequent use of upper extremities to perform keyboard functions.

• Ability to consistently stand/walk.

• Ability to occasionally lift and carry up to 50 lbs.

• Ability to maintain a sitting position.