Vehicle Ferry Operations Coordinator

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

• Safely operate vehicular ferries to transport passengers, vehicles and goods across NSW waterways.
• Coordinate day-to-day ferry operations, including workforce support, shift coverage and service continuity.
• Train, mentor and support ferry operators to develop skills and achieve required licences and competencies.
• Conduct vessel and site inspections, report defects and coordinate maintenance activities.
• Maintain operational records and ensure compliance with maritime, safety and environmental requirements.
• Deliver excellent customer service and assist in responding to incidents, emergencies and service disruptions.


For more information on this position and business unit, view the role description and information pack.

About you

You are a safety-focused and customer-oriented operations professional with experience working in frontline operational environments. You have strong communication and leadership skills, enjoy supporting and developing team members, and can confidently coordinate day-to-day activities to ensure services run safely and efficiently.

You will bring:
• Experience working in an operational or safety-critical environment.
• Strong leadership, coaching and people management skills.
• The ability to coordinate service delivery, respond to operational issues and prioritise competing demands.
• A commitment to safety, compliance and customer service excellence.
• Sound administrative and record-keeping skills, including the use of computer-based systems.
• The ability to work independently, make decisions and adapt to changing operational requirements.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.