Vendor Issues Management & Risk Manager, Senior Associate
Are you a creative problem solver passionate about investigating facts and transforming data into strategic action to manage risk and accelerate outcomes? Our dynamic team within the CFO function is at the forefront of delivering Human Resources (HR) Vendor Management and reimagining HR through cutting-edge data analytics, AI, and innovative risk management. We work in close partnership with HR Leadership to drive impactful change and deliver exceptional value across our multi-billion-dollar supplier portfolio. If you're ready to lead with vision and drive meaningful change, we invite you to join our team and help shape the future of our business intelligence systems.
As a Vendor Issues Management and Risk Manager Senior Associate in the HR Vendor Management team, you will shape risk oversight and decision-making to enable strategic outcomes, leveraging your action-oriented approach and deep JPMC expertise.
Join a dynamic team of talented professionals who value your insights and champion continuous innovation. Here, you’ll be empowered to develop creative solutions that enhance efficiency, manage risk, and drive the future of our data-driven HR initiatives. We stay ahead of industry trends, leveraging a data-first approach and emerging HRIT technologies to accelerate decision-making and revolutionize operations—all while maintaining the highest standards in risk management, information security, and cybersecurity. If you’re ready to make a strategic impact in an environment that values innovation and collaboration, we want to hear from you.
Job responsibilities
- Support Vendor Risk Program leads with early escalation to HR Controls, Workforce Technology, and Workforce Data; ensure timely updates and effective decisions
- Maintain an effective issue tracking process for vendor risks; monitor, summarize concerns, and follow up on actions
- Lead weekly risk review meetings with HR Controls, HR Vendor Management, Workforce Technology, and Workforce Data executives; document decisions and action items
- Partner with stakeholders to clarify risks, decision rationale, and key factors
- Enhance risk review and issue management processes; support change adoption and provide SME guidance on vendor risk review and control topics
- Deliver regular program metrics and HR Operating Committee follow-up updates
- Manage high-visibility vendor risk initiatives and tasks
- Present findings and recommendations to senior management and stakeholders
- Enhance operations to strengthen risk visibility and escalation
- Continuously refine processes using feedback and industry best practices
Required qualifications, capabilities, and skills
- 5+ years of experience in risk management, business controls, vendor management, legal, sourcing, compliance, audit or related roles
- Strong analytical and problem-solving skills with the ability to understand stakeholder pain points, find the root cause of complex problems and provide creative solutions
- Proficient with Excel and PowerPoint and experience with data analysis tools and languages
- Excellent communication and presentation skills with the ability to lead meetings with senior leadership
- Ability to manage multiple global projects and priorities in a fast-paced environment with a proven track record of delivering results
- Ability to build relationships and work with external and internal stakeholders
- Possess a process improvement mindset to create efficiencies
- Excellent time management and prioritization skills to ensure timely updates and follow up on action items
Preferred qualifications, capabilities, and skills
- Bachelor's degree
- Familiarity with supply chain management
- Experience with information security and cybersecurity
- Familiarity with machine learning techniques and tools