Vendor Management Analyst
Summary
Manages IT vendor contracts, SLAs, and procurement workflows, tracking performance and resolving issues to ensure timely delivery of services and compliance with policies.
Beyond Blue
Job Posting Title:
Vendor Management AnalystRequisition Number:
R-000002584Department Name:
Senior Manager, IT Vendor Management OfficeWork Location:
James F. Hardymon Communications BldgGrade Level:
10Type of Position:
RegularPosition Time Status:
Full timeEquivalency Link
https://hr.uky.edu/employment/working-uk/equivalencies
Shift:
Days (United States of America)Job Description:
Job Summary
Responsible for supporting IT vendor management activities across the procurement and contract lifecycle. Applies working knowledge of vendor performance monitoring, contract administration, and procurement processes to ensure compliance with policies and timely delivery of products and services. Collaborates with IT, procurement, finance, and vendor partners to track agreements, resolve issues, and maintain accurate records. Contributes to process improvements, relationship management, and reporting to support efficient and cost-effective vendor operations.
Essential Functions
• Supports the preparation and processing of RFIs, RFPs, purchase requests, and renewals in accordance with procurement policies.
• Monitors vendor performance against service-level agreements (SLAs) and key performance indicators (KPIs); escalates issues as needed.
• Assists in reviewing contracts, amendments, and renewals to ensure terms and obligations are tracked and documented.
• Maintains vendor records, contracts, and procurement documentation in contract management systems.
• Tracks purchase order status, delivery of goods and services, and resolution of invoice or payment discrepancies.
• Prepares standard reports on vendor performance, contract milestones, and procurement activity for management review.
• Generates standard vendor performance reports and contributes data for executive dashboards and reviews.
• Collaborates with IT stakeholders and vendors to clarify requirements, resolve routine issues, and ensure service delivery.
• Responds to customer and stakeholder requests related to vendor contracts, procurement, or performance, escalating contract disputes, compliance concerns, or high-impact vendor issues to senior staff or Vendor Management Office leadership.
• Contributes to process improvements in vendor management, procurement workflows, and reporting practices.
• Performs other duties as assigned.
Education Requirement: Bachelor's degree
Experience Requirement: 2+ years of experience An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.
Certifications & Licensures: N/A
Working Conditions
A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)
B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never
C. Standing or walking with objects up to 10lbs: 2. Occasional (< 10% of the time)
D. Standing or walking with objects up to 25lbs: 1. Never
E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time)
F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never
G. Repetitive motion: 3. Intermittent (10% - 50% of the time)
H. Working at heights above 4 feet: 1. Never
I. Working in confined spaces: 1. Never
J. Risk of injuries from use of equipment on the job: 1. Never
K. Job-related travel: 2. Occasional (< 10% of the time)
L. Loud noises: 1. Never
M. Temperature extremes: 1. Never
N. Hazardous chemicals and fumes including waste: 1. Never
O. Radiation: 1. Never
P. Burns: 1. Never
Q. Cuts/Punctures: 1. Never
R. Bloodborne/airborne pathogens: 1. Never
S. Recombinant DNA or viral vectors: 1. Never
T. Combative/violent people: 1. Never
U. Animal handling (including carcasses): 1. Never
V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A
Physical Demands
This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with intermittent repetitive motion (such as typing); and occasionally standing or walking with objects weighing up to 10 pounds, as well as lifting, pushing, and/or pulling objects weighing up to 50 pounds. IT
Our University Community
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The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.