Vendor Management Specialist
Summary
Oversee third-party logistics vendors for a global express delivery company, handling contracts, performance monitoring, and compliance while coordinating with finance and operations teams.
KeyResponsibilities:
- Manage the onboarding, renewal and offboarding of logistics vendors, ensuring all requireddocumentation and contracts are properly maintained.
- Monitor vendor performance on a daily basis, investigate service exceptions, and followup on corrective actions with vendors and internal stakeholders.
- Review vendor invoices, pricing and supporting documents to ensure billing accuracyand compliance with agreed commercial terms.
- Support vendor performance reviews by analysing operational data, service quality, costand compliance indicators.
- Coordinate with Operations, Finance and other internal departments to resolvevendor-related issues in a timely manner.
- Maintain vendor records, contracts and Standard Operating Procedures (SOPs), ensuringthey remain accurate and up to date.
- Monitor system reports and operational dashboards to identify irregularities,compliance risks and operational trends.
- Assist in implementing process improvements to enhance vendor performance, operationalefficiency and cost control.
- Prepare regular reports and analysis on vendor performance, operational costs andcompliance status.
Requirements:
- Diploma or Bachelor's Degree in Supply Chain, Logistics, Business Administration or arelated discipline.
- At least 2 years of experience in logistics, vendor management, operations, procurement orsupply chain.
- Experience in managing third-party logistics (3PL) vendors or service providers will be anadvantage.
- Strong analytical skills with good attention to detail.
- Comfortable working with data and Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP or similarfunctions).
- Able to communicate effectively with both internal stakeholders and external vendors.