Vendor Manager
Why Gallagher?
At Gallagher, we build technology that protects what matters most. From protecting valuable assets to helping farmers care for millions of animals, our solutions are trusted in more than 160 countries.
Alongside a competitive salary and annual performance bonus, you'll enjoy:
Flexible hybrid working that supports work-life balance
Free onsite parking, a subsidised café and great local eateries
Life & Disability Insurance
Boost App membership and exclusive Gallagher staff discounts
Ongoing professional development and career growth opportunities
Team events, guest speakers, wellbeing initiatives and an inclusive, social culture
About Gallagher
Technology is central to how Gallagher operates, supported by a diverse network of technology vendors and strategic partners.
We’re looking for a Vendor Manager to strengthen how we manage these relationships, bringing greater visibility of vendor performance, commercial value and risk. It’s an opportunity to help us make informed decisions, get more from our technology partnerships and build a consistent approach across our Digital Business & Technology environment.
The Opportunity
This is a newly created role where you’ll have genuine scope to shape and embed Gallagher’s technology vendor management framework.
You’ll establish a clear view of our vendor landscape, from contracts and renewals to performance, service levels and commercial value. Working closely with technology leaders, Procurement and external partners, you’ll turn vendor data and insights into practical recommendations that support better business decisions.
Partnering with Procurement, you’ll complement sourcing and negotiation activities with the performance insights, governance and commercial context needed to manage vendors effectively. You’ll also identify opportunities to improve service, manage risk and strengthen the value we get from our technology partnerships.
You'll be responsible for
Developing and maintaining an accurate technology vendor register
Establishing vendor KPIs, scorecards and performance reporting
Leading regular vendor performance reviews and governance activities
Monitoring contract obligations, risks, service levels and upcoming renewals
Identifying opportunities to improve vendor performance, value and accountability
Providing insights to support sourcing, vendor selection and renewal decisions
Building effective relationships with technology leaders, Procurement and key vendors
Driving a consistent, practical approach to vendor management across the business
The Fit
You’ll bring experience in vendor management, supplier relationship management, IT procurement or technology operations, ideally within a medium to large organisation.
You’ll also bring:
Experience managing technology vendors across areas such as SaaS, cloud, infrastructure or managed services
Strong commercial acumen and confidence interpreting contracts, pricing and service agreements
Experience using KPIs, reporting or performance frameworks to drive improvement
Analytical skills and the ability to turn data into actionable insights
Strong stakeholder management, communication and influencing skills
A proactive, solutions-focused approach and the confidence to challenge the status quo constructively
If you enjoy building strong partnerships, getting into the detail and finding better ways to work, this is an opportunity to make a real impact on how Gallagher manages its technology vendor landscape.