Vendor Support Officer

Responsibilities

• Ensure that the VSO functions optimally by resolving all vendor queries within specified timelines.

• Follow up with stores on outstanding invoices and determine if product has been received into stores. All short shipment/over shipment queries from vendors are investigated with stores and addressed with the vendor accordingly.

• Follow up with merchandise teams for any pricing and GST discrepancies

• 3-way invoice matching - manage the unmatched invoicing function and address issues with merchandise to work through costing variances and revisions to master filing and PO quantities.

• Reconciliations for key vendors in accordance with company policies

• Support the management the VSO inbox

• Processing and management of prepayment accounts

• Investigation and chasing of debit balances and aged invoices/entries that sit on the AP ledger

• Ad hoc reports/duties as required

Qualifications:

• Basic to Intermediate experience with Microsoft Excel
• Minimum 2-3 years’ experience in a Trade Accounts Payable role.
• Experience with an ERP system, preferably Oracle.
• High attention to detail.
• Ability to prioritise tasks in a high volume & fast paced environment.
• Fluent written and verbal skills in English