Venue Box Office staff
Job Summary:
WHAT THIS ROLE WILL DO
- Cash Handling; Opening Procedures and Closing Procedures
- Maintain superior customer service both in person and over the phones
- Answer phone with prompt and courteous attitude
- Guest Relations
- Will Call/Sales/Coat Check Window
- Running Ticketmaster Program on Computer for Sales
- Processing Opening and Closing Paperwork
- Knowledge of Talent and Entertainment
- Have a positive attitude
WHAT THIS PERSON WILL BRING
Required:
- Working Knowledge of Phone Handling, Cashiering, Customer Service
- Entry level knowledge of basic computer operation and Point of Sales systems
- Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
- Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
- High School Diploma
Preferred:
- Previous Ticketing experience
- Working knowledge of Windows based PC programs
- Bilingual proficiency in English and Spanish is highly desirable
Physical Demands/Working Environment:
- Working environment is fast-paced
- Position requires repetitive use of arms for answering busy phones and typing