Veterans Outreach Case Manager (2522)

Job Summary

The Case Manager participates in outreach activities to identify and enroll SSVF-eligible veterans in case management services, ensuring timely access to safe, permanent housing and essential supportive services. The position utilizes a Housing First Model to develop and implement Housing Stability Plans that promote household stability and self-sufficiency.

Key Responsibiliities

• Conduct full assessments with applicants to enroll SSVF-eligible veterans in case management for a minimum of 90 days, documenting all activities and events
• Ensure rapid entrance into permanent safe housing or maintain stable housing to prevent homelessness
• Mediate, advocate, and leverage support for eligible veterans, referring them to healthcare navigation, legal, employment, financial, and other services as needed
• Identify and connect veterans to community resources for overall well-being, including emergency housing needs
• Maintain accurate records of all resources provided, including temporary financial assistance, and manage client files safely while preserving confidentiality
• Represent Baker Ripley and the Veteran Services team professionally in internal and external meetings and events
• Collaborate with other agencies to provide a comprehensive case management process
• Perform other duties as assigned