Veterinary Customer Service Representative (CSR)

Join a Career That Keeps You Engaged.

Petroglyph Animal Hospital | Albuquerque, NM

Since 1996, Petroglyph Animal Hospital has been dedicated to providing exceptional veterinary care to our community. As one of the busiest urgent care veterinary hospitals in the area, every day brings new challenges, opportunities to learn, and the chance to make a real difference.

We're looking for an ambitious, dependable, and compassionate Customer Service Representative who enjoys working with people, thrives in a fast-paced environment, and wants to be part of a team that genuinely supports one another. This position is ideal for someone who enjoys staying busy, learns quickly, communicates confidently, and takes pride in delivering outstanding customer service.

What You'll Do

• Be the first point of contact for clients and their pets, both in person and over the phone.
• Answer a high volume of calls with professionalism, empathy, and efficiency.
• Schedule appointments using multiple computer platforms.
• Assist with check-ins, check-outs, estimates, and payment processing.
• Communicate with clients by phone and email.
• Help create a welcoming, organized, and efficient hospital experience.