Veterinary Practice Manager- VMC of Caldwell
Veterinary Practice Manager- Veterinary Medical Center of Caldwell
VMC of Caldwell, part of the Suveto network of hospitals, seeks a Practice Manager to join our team.
As a Suveto Veterinary Health hospital we benefit from the support of an established network, offering our doctors a wide variety of customized benefits and individualized opportunities. Whatever you've imagined - Suveto can help you create a new path.
The Practice Manager performs a wide range of difficult to complex administrative activities related to the Hospital providing quality patient care and excellent client service, management of finances and accounting, marketing, and promotion of services, staffing and human resources, and discretionary activities, that serve to support effective business operations.
ESSENTIAL JOB FUNCTIONS:
* Responsible for overseeing the recruitment, interviewing, and hiring of staff.
* Monitor employee competence and effectiveness through manager feedback and observation as well as staff performance and salary reviews.
* Assign job responsibilities to managers and delegate as necessary.
* Responsible for policy enforcement as well as overseeing disciplinary actions and terminations.
* Organize and conduct staff meetings. Meet regularly with managers to discuss, evaluate, and plan for the welfare of the practice. Attend corporate meetings.
* Responsible for administration and review of non-medical client complaints.
* Oversee client flow to ensure that clients and patients are seen and treated in a professional, timely and competent manner. Also, oversee billing, calculations of any discounts and other special accounts.
* Monitor purchasing so the practice operates within budget. Monitor the staff scheduling so that the practice operates within budget. Monitor and approve all expenditures within the Practice's guidelines.
* Ensure that the OSHA and Safety program and procedures are being monitored and updated so that the hospital is in safety compliance.
* Review income statements and other financial data to find ways to improve revenues and hospital contribution. Meet regularly with veterinarians to review financial performance.
* Review accounts receivable to confirm proper and timely processing.
* Understand, participate and support planned marketing events and programs and ensure that the hospital staff utilizes marketing tools and materials and events and programs.
* Read and respond to all communication in a timely manner to ensure that the Practice's policies, guidelines and recommendations are quickly communicated to hospital staff and adequate training follows if needed.
ESSENTIAL SKILLS:
* Knowledge of financial budget management.
* Knowledge of sales and marketing techniques.
* Background in managing service oriented operations.
* Ability to plan, organize and effectively present ideas and concepts.
* Ability to take information obtained from clients, staff, and other sources, discern that which is credible and assess the hospital and its operation objectively.
* Must be able to multi-task and deal with high levels of stress in an environment of changing priorities.
EDUCATION and EXPERIENCE:
* College degree preferred
* Minimum of 3 years of experience in a medical care facility operations management with profit and loss responsibility
Why Veterinary Medical Center of Calwell?
- VMC of Caldwell is in Caldwell, NJ which is nestled between New York City and Newark, NJ.
- Current hours: M, T, Th: 9am-8pm | W: 9am-3p | Fr: 9am-6pm | Sa 9am-1pm
- We offer preventative care, acupuncture, cold laser therapy, digital radiology including digital dental radiography, and much more
All our Benefits are rooted in ownership, growth, and well-being:
Ownership
- Veterinary Stock Ownership Plan (VSOP®)
- 401k (4% match!) & One-on-One Financial Coaching
- Managing Ownership opportunities for entrepreneurial veterinarians
Growth
- Employee Assistance Program (Counseling, Crisis Support, Mental Health Resources)
- Student Debt Refinancing Programs
- Continuing Education Allowance
- PTO for Continuing Education
- Mentorship & Leadership Training
Well-being
- Medical, Dental, & Vision Plans
- Health Savings Account (HSA) & Flexible Spending Account (FSA)
- Voluntary Life and AD&D, and Short-Term Disability
- Long-Term Disability Coverage
- Generous PTO
- Pet Health Discounts
WE BELIEVE IN VETERINARY OWNERSHIP
VSOP® is an innovative way to have ownership in your hospital. It will provide you with the tools to grow both financially and professionally, without upfront monetary investment. As the hospital grows from your hard work and dedication, so will the value of your VSOP®.
SUVETO VETERINARY HEALTH
We are part of an innovative network of hospitals that are owned and operated by the veterinarians working in each hospital. Suveto is not corporate ownership, nor private practice, but enjoys the best parts and benefits of both.
**All candidates to which offers of employment are made shall upon hire successfully complete a Background Check screening prior to first date of employment.
Equal Opportunity Employer.