Veterinary Receptionist
Receptionist
Salary: $15-$16 dollars an hour dependent on skills and experience
Schedule: Part-Time, Afternoons and Rotating Saturdays
Willowrun Veterinary Hospital is hiring a part-time front-desk receptionist to be the first point of contact for our veterinary clients, playing a crucial role in setting the tone for their visit. We are looking for a customer service professional who excels in a fast-paced environment, communicates clearly, and is passionate about animal care.
What to Expect
As you join our team, expect to be supported in your work and home life with:
- A comprehensive benefits package, including medical, dental, and vision insurance
- Paid time off and a 401(k) plan for full-time employees
- Professional development opportunities
Key Responsibilities:
- Greet clients and their pets, complete the appointment sign-in process, confirm appointment details, and escort clients to exam rooms.
- Ensure accurate service and product sales accounting, handle payments, process credit/debit cards, and schedule future appointments.
- Answer client calls for appointments, hospital inquiries, medication refills, and other requests. Make outbound calls for appointment reminders and follow-ups.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology, and pet behavior.
- Assist in maintaining cleanliness and organization to ensure a positive client experience.
Qualifications:
- Previous experience as a veterinary receptionist or medical office assistant Required
- Strong organizational and multitasking skills
- Ability to maintain a calm, professional, and positive demeanor
About Willowrun Veterinary Hospital
Named the "Best Veterinary Hospital" in the 2023 Best of Johnston County awards, Willowrun Veterinary Hospital is a place where compassion, love of animals, and community meet. We are located in the town of Smithfield, North Carolina, and stand as Johnston County's oldest veterinary hospital. We are also one of the longest accredited American Animal Hospital Association facilities in the country, a badge we proudly wear.
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As published by greenhouse · 10 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (1)
- What is your expected hourly pay for this role?
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- Are you at least 18 years of age or older?
- Are you legally authorized to work in the United States?
- Are you able to fulfill the job duties and responsibilities of the position for which you are applying?
- This position offers an hourly pay range of $15-16/Hr. Does this compensation align with your expectations?
- Do you have at least 1 year of experience working as a veterinary receptionist or medical receptionist in a clinical setting?
- Are you able to work the following schedule: Afternoons and rotating Saturdays
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