Vice President, Business Analyst/ Project Manager - Operational Excellence

Responsibilities:

• Manage and execute a variety of projects, including system-related changes (e.g. Automation, AI integration) and non-system process transformation, such as workflow revamps.

• Lead the team to identify inefficiencies in existing process and streamline operations to reduce costs and minimize errors.

• Collaborate with stakeholders within operations team and with cross-functional teams to gather requirements and analyze business needs, work closely with IT team to implement system solutions.

• Conduct UAT testing and quality assurance to ensure successful adoption.

• Act as a focal point to Compliance/Risk/Audit functions, ensure operational activities meet compliance and quality standards by conducting sample check and inspection, and implement controls accordingly.

• Drive cultural changes within the Operations Centres/ Departments to foster continuous improvement, provide training and support to end-users to adapt to new processes, technologies, or policies.

  
  

Requirements:

• Degree holder in Business, Banking & Finance, Computer Science, IT or relevant discipline.

• Minimum 10 years of experience in bank operations, internal control, business analysis or process improvement, with at least 5 years of experience in managing projects, particularly in process improvement, system changes or AI automation initiatives.

• Good leadership and team management skills, with the ability to motivate and develop talent.

• Strong analytical and problem-solving skills with ability to identify actionable improvements.

• A forward-thinking mindset, with a passion to drive operational excellence and manage transformation changes.

• Familiar with banking-related regulations, risk control approach or auditing.

• Good command of spoken and written English and Chinese, proficiency in Putonghua is an advantage.

• Proficient in MS Word, Excel and Chinese Word processing.

We offer competitive remuneration commensurate with candidate’s background. If you look for a friendly and harmonious working environment with steady career progression, here is the right opportunity for you. Please submit your full resume with current and expected salary to the Human Resources Division by clicking “APPLY NOW” or visiting https://www.shacombank.com.hk/eng/about/career/Career.jsp.

We are an equal opportunity employer.

Applicants who are not contacted within 8 weeks may consider their application unsuccessful. Applications may be retained for 24 months for consideration of other suitable openings.

All personal data collected will be used for recruitment related purposes strictly in accordance with the Bank's personal data policies, a copy of which will be provided upon request by contacting our Personal Data Compliance Officer.