Vice President / General Manager - Philippines

The Vice President & General Manager, Philippines is the most senior executive leader for ADP Philippines and is accountable for the overall leadership, performance, growth, governance, and strategic direction of the Philippines organization.

This leader oversees an organization of approximately 2,800 associates across multiple business units and shared services functions, while advancing ADP’s long-term investment in the Philippines as a strategic, scalable, and highly competitive global delivery location. The role carries broad enterprise responsibility across business performance, transformation, talent, risk, culture, client experience, and external reputation.

As a member of the Global Business Solutions Leadership Team, the Vice President & General Manager contributes to enterprise strategy and helps shape decisions that strengthen ADP’s global operating model. The role also serves as the principal representative of ADP Philippines, building trusted relationships with clients, government bodies, industry associations, community partners, and regulatory stakeholders.

Key Responsibilities-

1. Enterprise Leadership & Strategy

• Lead the long-term vision and strategic agenda for ADP Philippines in alignment with global and regional business priorities.
• Serve as a key member of the Global Business Solutions Leadership Team, influencing enterprise-wide decisions, transformation priorities, and location strategy.
• Strengthen the role of the Philippines organization as a strategic delivery hub through capability expansion, organizational growth, and scalable operating models.
• Build alignment across business units, corporate functions, and regional stakeholders to maximize enterprise value creation.

1. Operational Excellence & Business Performance

• Provide executive oversight across all Philippines-based operations to ensure delivery excellence, productivity, quality, compliance, and customer satisfaction.
• Establish robust governance mechanisms, operating rhythms, and performance reviews to ensure achievement of strategic and operational goals.
• Drive continuous improvement through innovation, automation, process optimization, and scalable operating models.
• Provide executive leadership during critical business events, crisis situations, and business continuity requirements.

1. Financial Stewardship & Resource Optimization

• Own the strategic and financial agenda for ADP Philippines.
• Drive responsible budget management and investment prioritization to support business outcomes and long-term growth.
• Optimize utilization of facilities, technology infrastructure, workforce capacity, and operational resources.
• Deliver measurable business impact through efficiency improvements, cost optimization, risk mitigation, and value creation initiatives.

1. Talent Leadership & Culture

• Lead, inspire, and develop a high-performing leadership team.
• Build a strong leadership pipeline through talent reviews, succession planning, leadership development, and retention strategies.
• Foster a culture of accountability, inclusion, innovation, collaboration, and continuous learning.
• Champion associate experience and engagement initiatives that strengthen organizational effectiveness and employer brand.

1. Stakeholder & Client Engagement

• Serve as the senior executive sponsor and escalation point for key business partners and stakeholders.
• Collaborate with global business leaders to understand evolving business needs and ensure organizational readiness.
• Strengthen executive-level client relationships and support strategic customer engagements where appropriate.
• Enhance ADP's market reputation through proactive engagement and thought leadership.

1. External Relations & Employer Brand

• Act as ADP Philippines' primary ambassador with industry bodies, government agencies, academic institutions, and community organizations.
• Represent ADP at key industry forums and associations.
• Strengthen ADP's employer brand and position the organization as a leading destination for talent in the Philippines.
• Monitor industry, labor market, regulatory, and geopolitical developments that may impact business operations.

1. Risk, Governance & Compliance

• Ensure adherence to ADP's governance standards, risk management frameworks, compliance requirements, and ethical business practices.
• Lead site-level security, crisis management, disaster recovery, and business continuity planning.
• Oversee Corporate Social Responsibility (CSR), facilities, workplace services, and administrative functions to ensure a safe and productive work environment.

1. Talent Development & Succession Planning

• Develop a robust leadership pipeline through talent assessment, succession planning, executive coaching, and leadership development initiatives to ensure long-term organizational sustainability and growth.

Leadership Scope –

• Direct Leadership: Approximately 8-10 Senior Functional Leaders
• Organization Size: Approximately 2,800 Associates

Key Internal Stakeholders:

• Global Business Solutions Leadership Team
• Business Unit Leaders
• Corporate Functions
• Global Infrastructure and Technology Teams

External Stakeholders:

• Industry Associations
• Government and Regulatory Agencies
• Academic and Community Partners