Victim Advocate

Come join a team dedicated to making a positive impact in our community, where the well-being of our residents is always our top priority. We offer flexible scheduling options (based on position) and foster professional growth through comprehensive training programs and learning opportunities. Shape your future in a career that empowers you to make a difference and thrive in a collaborative, purpose-driven environment.

Position Summary

The Victim Advocate assists the public and victims of domestic violence and other violent crimes by providing information, education, references, referrals, and support. The Victim Advocate has graduated from a standard high school, or equivalent. Prior paid or volunteer experience working with victims preferred. Bilingual language skills preferred.

Starting Pay: $49,774.40 to $51,500.80; depending on qualifications

Schedule: 4x10 shift; days/hours to be determined

FLSA Status: Non-Exempt

Benefits: Full Benefits; health, dental, and life insurance, paid time off and paid holidays, vision reimbursement plan

Retirement: Utah Retirement Systems, pension and/or 401(k)

Job Posting Close Date: May close any time after Wednesday, November 11, 2026

Essential Duties and Responsibilities

• Assist the public and victims of domestic violence and other violent crimes by phone and in person. Inform and educate victims about the dynamics of domestic violence, victim’s rights, protective orders, court procedures, and the resources available to them. Provide safety information and references and make referrals to other agencies for assistance. Provide any other relevant information.
• Review criminal cases and make primary and secondary contact with victims to provide crisis intervention and ongoing support. Assist victims by providing emotional support and accompanying them to court.
• Work directly with victims to explain protective orders, determine if a protective order is needed or wanted, and assist with the protective order process.
• Assist victims with requests for security/separation from the perpetrator and/or the perpetrator’s family members, including the provision of hotel rooms and apartment rental assistance, transportation of victims and their minor children to shelters, and the provision of groceries and meals, as necessary.
• Rotate with the other Victim Advocates in the office in handling the “24 hour crisis line” phone, including carrying the phone and being available to answer the phone at all times, taking the time to assist callers, and being available to respond, if necessary.
• Coordinate with the other Victim Advocates in the office to relay contact or information for follow-up, as needed.
• If requested, respond with police officers to the scenes of incidents. Interact with police officers and gather and analyze information from police officers, victims, and attorneys to ensure the proper preparation of documents. If requested, assist in taking photographs and in gathering other pertinent information or evidence concerning the case during investigation or criminal proceedings.
• Report child abuse and neglect whenever appropriate and mandated.
• Prepare case reports and submit them to the Victim Services Coordinator for follow-up. Update files to keep accurate records of all meetings, contact, and other interfacing between the Victim Advocate and the victim.
• Maintain composure when confronted with hostile, emotional, or angry people and tactfully answer routine questions from the City staff and public. When in doubt, defer to the Victim Services Coordinator or to the Legal Department Division Head.
• Operate various types of typical office equipment, including minimal office machine maintenance and computer software necessary to perform tasks such as copying, filing, preparing protective orders and victim impact statements, and recordkeeping.
• Assist in the completion of applications for financial assistance, including Crime Victim Reparations general or rental/relocation expenses.
• Maintain the general order and cleanliness of the work area and the assigned City vehicle. Maintain the proper decorum and work ethic of the Victim Services Office, the Prosecutor’s Office, and the Legal Department.
• Other duties may be assigned.