Victoria Cafe Host

Responsibilities

Maintain a balance between floor supervision, administration, and hosting/communicating with groups
Coordinate meals and set up requests with the appropriate department.
Maintain written and verbal communications with meeting planners, groups, Front Office, Catering, and Sales.
Greet guests when entering the restaurant with a pleasant smile and superior customer service
Seat guests by finding a clean, available table, pulling out chairs, and placing a clean menu in front of guests
Answer phone and record reservations for large parties
Control high volume outside of restaurant
Monitor dining rooms for seating availability, service, safety, and well-being of guests
Assist servers when needed
Thank every guest upon departure, invite them to return, and wish them a fond farewell

Requirements

Must have strong verbal and written communication skills
Prior host experience preferred
Must be able to multitask
Must be able to stand and walk for an extended period or for an entire shift
Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
Must be able to work flexible shifts including nights, weekends, and holidays
Must have Smart Serve
Must have a Food Handler permit (where applicable)