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Video Conference Host

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magnals Video Conference Host

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Magna Legal Services is a trusted nationwide partner to law firms, corporations, insurance carriers, and government agencies, delivering comprehensive legal support at every stage of a case. From court reporting and record retrieval to jury consulting, investigations, litigation graphics, and language services, we help our clients navigate complex legal challenges with confidence. Our reputation is built on the expertise, dedication, and professionalism of our team, and we’re proud to foster a culture where talented people can do meaningful work and grow their careers.

Magna Legal Services is seeking an experienced Video Conference Host to join our Philadelphia office. The ideal candidate will bring a strong background in customer service and technical and operational support, along with proficiency in Microsoft Office applications.

Primary Responsibilities

Provide in-person technical and operational support for videoconference meetings and depositions held in office conference rooms.
Set up, test, monitor, and troubleshoot audiovisual equipment to ensure depositions and other scheduled events run smoothly.
Prepare, package, ship, receive, and track equipment packs, confirming that all required components are included and functioning properly.
Answer incoming phone calls and assist clients, resources, and coworkers with scheduling, technical support, and general service-related needs.
Support additional audiovisual and technical needs throughout the office, including equipment setup, testing, basic troubleshooting, and coordination for special events.
Maintain reasonable scheduling flexibility based on business needs, including occasional early arrivals or extended hours to support depositions and other related events through their official conclusion.

Desired Background

At least three years of experience in technology support and/or customer service
Excellent customer service and written and verbal communication skills, with a commitment to professionalism, responsiveness, and clarity in all client interactions
Strong proficiency in Microsoft Office for documentation, data entry, and reporting
Ability to remotely troubleshoot connectivity issues involving Windows computers and Apple and Android smartphones accessing our video platforms
Strong critical-thinking and problem-solving skills, with the ability to assess issues and identify effective solutions
Collaborative team player who works effectively with colleagues across functions
Strong attention to detail and commitment to accuracy

Magna Legal Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Skills

Android

As published by lever · 25 questions · 5 written answers

Basics

Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Twitter URL, GitHub URL, Portfolio URL, Other website, I identify my ethnicity asSelect all that apply, What gender do you identify as?, Voluntary Self-Identification of DisabilityWe are committed to creating an inclusive workplace. To help us monitor and improve our diversity efforts, we invite you to voluntarily self-identify if you have a disability. Completing this section is optional and will not affect your application or employment decision. How do I know if I have a disability? A disability is a physical or mental condition that substantially limits one or more major life activities, or a history of such a condition. Confidentiality Notice: Your response will be kept confidential and used only for internal diversity and inclusion purposes.

Short answers (12)

Home Address
If you were referred by an employee of Magna, please list their name here. optional
Dates Attended
Role Title
Company
Dates of Employment
Role Title optional
Company optional
Dates of Employment optional
Role Title optional
Company optional
Dates of Employment optional

Pick from a list (8)

Are you legally authorized to work in the United States?
Will you now or in the future require Magna Legal Services to commence ("sponsor") an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called "sponsorship" for an employment-based visa status.
Are you located in the United States?
Have you ever been convicted of a felony or misdemeanor (excluding minor traffic violations)?
How did you hear about us? optional
What is your highest level of education? optional
Did you graduate?
School Attended optional

Written answers (5)

What are your compensation expectations? Please provide your expected range for base salary, bonus (if applicable), and total annual compensation.
What makes you a strong fit for this role? Please highlight the skills, experience, and accomplishments that you believe are most relevant.
Reason for leaving
Reason for leaving optional
Reason for Leaving optional