Video Producer
Summary
Leads end-to-end video storytelling for Coupang Taiwan's corporate communications: scriptwriting, filming, editing, color grading, motion graphics, and sound design, using AI-assisted production tools and directing agency crews. Core tools include Premiere Pro, Final Cut Pro, DaVinci Resolve, and After Effects; fluent English and Mandarin required.
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Manage the company's image in and out of the company by using various means of publicity, such as media, to enhance the company's image in and out, and to maintain friendly relations with major stakeholders in and out of the country, newspapers, broadcasting, magazines, etc.
What You Will Do
Visual Storytelling & Narrative Strategy
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Lead end-to-end visual content strategy for Taiwan Corporate Communications, aligning creative concepts with broader e-commerce, logistics, corporate, and employer brand narratives.
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Partner directly with cross-functional stakeholders—including PR, Marketing, Public Policy, Employer Branding, and Operations—to uncover compelling stories, define creative angles, and establish target messaging.
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Write, edit, and finalize compelling scripts, storyboards, and visual treatments for internal and external audiences, ensuring tone and style align with Coupang’s brand standards.
Hands-On Technical Production & AI Integration
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Execute hands-on video editing, color grading, motion graphics, sound design, and post-production workflows for multi-channel distribution (e.g., social media, internal town halls, corporate landing pages, press kits).
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Integrate modern AI-assisted creation and editing tools (e.g., AI video generation, automated voice/subtitle generation, smart reframing, AI audio restoration) to optimize production speed and creative output.
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Maintain technical quality control across video formats, resolutions, localization, and technical specifications for diverse digital platforms.
Agency Direction & Shoot Management
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Direct production agencies, creative vendors, freelance crews, and sound/lighting technicians during on-site or studio shoots, ensuring vision execution, quality control, and schedule adherence.
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Act as an on-set lead or hands-on camera/audio operator for smaller, agile internal video projects as needed.
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Oversee agency scope-of-work (SOW), production budgets, vendor selection, rights management, and asset delivery schedules.
Stakeholder & Cross-Functional Collaboration
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Work seamlessly with regional and global communications leadership to adapt global video assets for the Taiwan market and elevate Taiwan’s operational stories globally.
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Brief, prepare, and direct corporate executives, operational employees, and external partners during interview shoots, ensuring authentic and engaging performances.
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Archive, organize, and manage Coupang Taiwan’s digital video asset library for efficient team-wide access and reuse.
Basic Qualifications
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0–15+ years of professional experience in video production, multimedia storytelling, or visual content creation, with a strong background working within corporate communications departments, media organizations, or creative agencies.
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Hands-on mastery of professional non-linear editing software (e.g., Adobe Premiere Pro, Final Cut Pro, DaVinci Resolve, After Effects) and audio production tools.
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Demonstrated experience with AI video editing tools and workflows, with a proven track record of using technology to accelerate output without sacrificing quality.
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End-to-end production proficiency: Strong portfolio demonstrating expertise in storyboarding, scriptwriting, interviewing, post-production, and directing agency crews on set.
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Full professional fluency (written and spoken) in both English and Mandarin, with the ability to write scripts, direct talent, and collaborate across international teams in both languages seamlessly.
Preferred Qualifications
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Prior video storytelling experience within E-Commerce, Retail, Consumer Tech, Supply Chain, or fast-paced corporate environments.
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Demonstrated ability to manage multiple production pipelines simultaneously under tight turnaround deadlines.
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Experience operating in a matrixed multinational corporate setting, managing executive expectations with poise and professionalism.
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Strategic & Hands-On: Ability to conceptualize high-level creative direction and immediately execute the tactical scriptwriting, editing, and technical production required to make it reality.
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Customer & Narrative Obsessed: Driven by a passion for clear, authentic, and emotionally compelling storytelling that resonates with external stakeholders and internal employees alike.
- Agile & Tech-Forward: Eager to adopt emerging production technologies, AI tools, and dynamic workflows to keep content creation fast, modern, and high-impact.
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Cross-Functional Orchestrator: Highly collaborative communicator who works effortlessly with C-suite leadership, agency directors, operational teams, and regional peers.
Recruitment Process and Others
Recruitment Process
- Application Review - Job Fit Interview - Focus Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:
Skills
As published by greenhouse · 16 questions
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location
Short answers (4)
- LinkedIn Profile optional
- - Name of Relative(s) / 親屬姓名: optional
- - Relationship / 關係: optional
- - Working Org / Team / 任職組織/團隊: optional
Pick from a list (12)
- Coupang Corporation or its affiliates and subsidiaries* (or collectively referred to as “Coupang”) does not collect, process or use any personal information other than the types of information specified in this Consent. Please ensure that your resume does not include any personal information other than the types specified in this Consent.
- 1. What is your nationality?
- 1. (Required) By submitting your resume, you consent to the required collection, processing, use, required provision/transfer, and consignment of personal information as set forth in our Privacy Policy (https://privacy.coupang.com/en/land/jobs/).
- 2. (Optional) Name, contact information, email address, nationality, educational background, work experience, qualifications, national merit status (for special hiring program applicants only), relative’s name/relationship/team and application history are collected and used on an ongoing basis for recruitment purposes and may be provided to any of our affiliates and subsidiaries*, other than the company to which you originally applied, for the purpose of reviewing and conducting recruitment for similar positions. Personal information collected and provided will be retained for the duration of the year-round recruitment retention period defined in the Privacy Policy. You may refuse to provide consent, but such refusal may prevent the year-round hiring from progressing normally or may result in the restriction of opportunities in the hiring process of companies other than the one you applied.
- 3. (Optional) Recordings of the interview process and transcriptions of interview audio maybe collected and used for the following purposes: i) to record the interview process, ii) to transcribe and document interview audio, iii) to summarize interview results, iv) to verify the interview process and evaluation results, v) to improve the hiring procedures, vi) to check candidate fit for other open positions, vii) to review past interview records. Collected personal information are retained for 4 years from the notification of hiring result, and then deleted. You may refuse to provide this consent, and refusal will not affect the recruitment process.
- 4. (Optional) Coupang or its affiliate or subsidiary company* will send recruitment notifications through transmission media such as phone, email, and SMS using the contact information and email address based on your consent.
- 5. (Optional) Coupang or its affiliate or subsidiary company* will conduct reference checks on you within the following scope based on your consent: Additional reference checks may be conducted on applicants who applied for a job at Coupang and passed interviews, and Coupang arranges means to conduct reference checks. Coupang may collect other personal information about you, including integrity information collected from public sources and the performance evaluation information collected from your former employer or colleagues.
- 1. I understand that working with Relatives in the Coupang group of companies (collectively, the "Coupang Group") -- where they can influence each other’s work -- can potentially create conflicts of interest. Therefore, such a situation requires prior approval from the People Operations. In view of the above, I hereby confirm that I DO NOT have any Relatives working in any company within the Coupang Group or serving on the Board of Directors of any company within the Coupang Group;
- 1. Are you currently, or have you been a government official, public servant, or employee of a public institution who may be subject to post employment or reemployment restrictions under applicable laws or regulations?
- 2. Do you acknowledge and agree that where required under applicable laws or regulations: optional
- You have the right to inquire/access, request a copy, supplement/correct, delete, suspend the collection, processing, or use and suspend the transfer of your personal information that Coupang holds. Exercising certain rights, such as deletion of personal information, may result in the restriction of the hiring process. If you wish to exercise any of these choices, please contact our privacy representative at [candidatedataremove@coupang.com].
- Document Policy