VIP Account Manager

RealPlay LTD is a fast-growing and innovative startup in the Gaming industry, specializing in managing online social casino games for the US market. We're looking for a talented and passionate VIP Account Manager. Join us at RealPlay, where we believe that play isn’t just entertainment — it’s essential. We're passionate about creating engaging, data-driven digital experiences that delight and inspire players across the globe.

Responsibilities

• Managing personal, direct, and strategic relationships with VIP clients.
• Delivering exceptional service, ongoing guidance, and leading a top-tier user experience.
• Analyzing data, identifying opportunities, and driving performance improvements.
• Thinking system-wide with strong business understanding.
• Working closely with Monetization, Creative, Product, Development, and Marketing teams.

Requirements

• Native-level English
• Outstanding interpersonal communication skills and high emotional intelligence
• Strong analytical skills and ability to draw insights from data
• Business mindset with a broad system perspective
• Leadership mentality, initiative, and 5-star service orientation
• Willingness to work hard and strive for excellence
• High level of responsibility, precision, and attention to detail
• High energy and ambition to be at the top

Advantages

• Immediate availability
• Previous experience in tech
• Previous account management / client management