VIP Desktop Support Engineer
Posted Updated
Salary: £? - ? per year
Requirements:- Proven experience in VIP support, Executive Support, Service Desk, or a similar role
- Experience working in financial services, ideally within the past three years
- Experience providing VIP or white-glove support, ideally in front-office or trading-floor environments
- Strong troubleshooting and analytical skills, with the ability to work under pressure
- Excellent communication and customer service skills
- Familiarity with Windows 10/11, Microsoft 365, Outlook/Exchange, iOS, macOS, Citrix/VDI, Intune/Autopilot, Teams/Zoom, or Bloomberg/Refinitiv/Eikon
- Provide VIP and executive support remotely, by telephone, and face to face at users desks
- Support Managing Directors, senior executives, and front-office users
- Troubleshoot and resolve incidents quickly, prioritising according to business impact
- Support remote and hybrid working technologies
- Assist with deploying new applications, devices, and hardware
- Maintain excellent communication and customer service when supporting senior stakeholders
- Citrix
- Hardware
- Support
- macOS
- Microsoft 365
- Windows
- iOS
- Office 365
More:
Were seeking an experienced VIP Desktop Support Engineer for a premium executive support function in a large enterprise and fast-paced banking environment. The role provides white-glove IT support to senior executives and front-office users. It is based on-site in London, pays £200–£250 per day inside IR35, and is an initial six-month rolling contract. ECS Recruitment Group Ltd is acting as an Employment Business in relation to this vacancy.
last updated 40 week of 2026