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Payward, Inc.

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VIP Relationship Manager LATAM

Posted Updated
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You will manage a regional VIP client book from onboarding through retention, develop high-value client relationships, source new private clients, build referral partnerships, run local events and marketing, gather market intelligence, and coordinate with internal stakeholders to grow private-client activity within compliance requirements.

Responsibilities

  • Serve as the trusted contact for top private clients across LATAM
  • Manage the regional VIP book from onboarding through retention
  • Grow assets on platform, net deposits, and trading volume
  • Bring private-client offerings to market locally
  • Source and convert new high-net-worth client relationships
  • Build a presence in VIP trading and investor communities
  • Design and run local marketing and VIP events
  • Build and manage introducer and referral partnerships
  • Provide competitive intelligence and identify product gaps
  • Partner with internal stakeholders on compliant private-client growth initiatives

Requirements

  • 5+ years of relationship management, account management, private banking, brokerage, or private-client sales experience
  • At least 2 years of crypto experience
  • Track record of working with high-net-worth individuals
  • Existing network among LATAM crypto high-net-worth individuals, traders, family offices, OTC desks, funds, or trading communities
  • Business origination experience
  • Understanding of spot, margin, futures, OTC, lending, and yield or earn products
  • Experience operating in regulated LATAM jurisdictions
  • Expertise analyzing assets on platform, net deposits, trading volume, and portfolio revenue
  • Knowledge of cryptocurrency ecosystems, market dynamics, on-ramps, off-ramps, and stablecoin flows
  • Willingness to travel up to 30%
  • Based in Brazil
  • Native or near-native Portuguese and fluent English

Skills

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See also

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