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impactbpo.na.teamtailor.com

Virtual Assistant

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Description

We are seeking a highly organized and proactive Virtual Assistant to provide administrative and operational support to US-based clients. The ideal candidate is detail-oriented, professional, and capable of managing multiple tasks efficiently while maintaining excellent communication and customer service standards.


Requirements:
  • 1–2 years of experience as a Virtual Assistant, Administrative Assistant, or Customer Service Representative

  • C2 or near-native English proficiency required

  • Previous experience working directly with US clients

  • Immediate availability and ability to work regular office hours

  • Strong communication, multitasking, and organizational skills

  • Reliable internet connection and professional work ethic

  • Ability to work independently and meet deadlines efficiently

  • Strong attention to detail and problem-solving skills

  • Experience in Legal, Medical, or Real Estate industries is highly valued


Responsibilities:
  • Provide administrative and operational support to US-based clients

  • Manage calendars, appointments, emails, and follow-ups

  • Handle customer service inquiries and maintain professional client communication

  • Organize files, records, and daily operational tasks

  • Support internal processes with accuracy, professionalism, and attention to detail

  • Coordinate schedules and assist with task prioritization

  • Maintain confidentiality and professionalism in all communications

  • Ensure timely completion of assigned responsibilities

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