Virtual Client Support Representative

Position Overview

AO Globe Life is seeking a Virtual Client Support Representative to guide clients through important insurance conversations from the comfort of home. You will work with prospective clients who have requested information, conduct needs-based virtual appointments, and help explain life, supplemental health, and accident insurance options.

This is a client-facing opportunity for candidates who value flexibility, training, personal growth, and service-driven work.

Responsibilities

• Connect with prospective clients using warm leads

• Schedule virtual appointments and complete timely follow-up

• Conduct needs-based reviews to identify client priorities

• Explain available insurance products and benefits

• Provide accurate, helpful information to clients

• Build trust through professional and responsive communication

• Maintain organized client documentation

• Participate in ongoing training and mentorship programs

What We Offer

• 100% remote role

• Company-provided warm leads

• Weekly pay

• Unlimited earning potential

• Medical insurance premium reimbursement

• Comprehensive virtual training

• Daily leadership coaching and mentorship

• Performance incentives

• No overhead expenses

• OPEIU Local 277 union representation

• A stable, member-focused organization with 70 years of history

Qualifications

• Excellent communication and active-listening skills

• Client-first and professional attitude

• Strong attention to detail

• Comfortable with online systems and virtual communication platforms

• Dependable, organized, and self-motivated

• Able to work independently and collaborate with a team