usphysicaltherapy2

Discussion

Virtual Front Desk

  • Greet and check-in new and returning patients virtually with a warm, welcoming, and professional tone
  • Verify and update patient demographic and insurance information
  • Coordinate with the front office teams at the clinic level to flag any check in issues
  • Communicate patient balances clearly and with empathy
  • Collect Copays, deductibles, and outstanding balances
  • Maintain patient charts and electronic medical records
  • Electronic scheduling
  • High school graduate or equivalent, college degree preferred
  • 2+ years of previous medical front office experience preferred
  • Excellent communication skills
  • Close attention to detail
  • Great time management and organizational skills
  • Team player attitude and energetic with a focus on excellent customer service

Benefits:

  • Comprehensive medical insurance plans - HSA and PPO Options
  • Dental and vision insurance
  • Paid holidays & time off
  • 401K
  • Integrated mentorship program
  • Customized EMR
Show
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