Virtual Patient Safety Assistant

Job Title: Virtual Patient Safety Assistant

Location: Elijah McCoy

Schedule: Full-Time (36 Hours/Week)

Shift: Days

About the Department

Join the innovative team at One Ford Place, our corporate headquarters in Detroit's New Center. Located steps from Amtrak, the QLINE, and the vibrant Fisher Buildings shops and cafes, this role combines the energy of downtown with a convenient commute. Our dedicated behavioral health focus ensures a supportive environment where you can make a meaningful impact on patient safety and care.

Role Overview

As a Virtual Patient Safety Assistant, you will play a critical role in ensuring patient safety by virtually observing patients, identifying unsafe behaviors or situations, and promptly redirecting patients while notifying appropriate staff. Your work directly supports patients and clinical teams, contributing to a safer healthcare environment.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Virtually observe patients to identify and address unsafe behaviors or situations.
• Verbally redirect patients to ensure their safety and well-being.
• Notify appropriate staff to respond to the bedside when necessary.
• Document observations and actions within the electronic medical record.
• Maintain a commitment to the philosophy, mission, and values of Henry Ford Health.

What You Will Need

Required Qualifications

• High school diploma or G.E.D. equivalent.

Preferred Qualifications

• Previous computer operation and/or monitoring system/camera control experience.
• Previous experience with and familiarity of electronic medical records (e.g., documenting within the electronic medical record).

What We Offer

At Henry Ford Health, you¿ll find opportunities for career growth, collaboration with diverse teams, and the chance to engage in mission-driven work that makes a real difference. We prioritize continuous learning and professional development to help you thrive in your role.

Join Our Team

Ready to make a meaningful impact? Apply now to join our team at Henry Ford Health!