Visual COBOL Sr. Developer (Production Support)

Sr. Visual COBOL Developer Key Responsibilities • Provide production support for enterprise applications, ensuring high availability and timely issue resolution. • Manage and resolve production incidents, perform root cause analysis, and implement permanent fixes through problem management. • Handle service requests in line with agreed service levels and operational procedures. • Investigate, troubleshoot, and resolve complex application and database issues. • Collaborate with business users, t…