Visual Merchandising Team Lead

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

We are seeking a dynamic and experienced Visual Merchandising Team Lead to join the Brown Thomas Arnotts Creative team. This role plays a vital part in delivering the company’s creative vision across store environments, ensuring world-class visual standards that inspire our customers and reflect our Reinventing Retail vision.

As VM Team Lead, you will oversee day-to-day visual execution across store floors, leading and motivating a team of stylists and merchandisers to deliver impactful displays that combine creativity with commercial results. You will collaborate closely with the Visual Merchandising Manager, Store Design, and Buying teams to deliver inspiring visual experiences that align with business priorities and seasonal campaigns.

Key Responsibilities

• Lead the Visual Merchandising team to deliver brand and creative standards across all store floors

• Oversee window, mannequin, and in-store visual execution, ensuring alignment with company creative direction.

• Conduct regular floor walks to review standards, identify opportunities, and report recommendations to the Creative Manager

• Develop and implement floor plans, merchandising schemes, and display concepts that drive sales and customer engagement

• Collaborate with Buying, Marketing, and Store Design teams during brand refits, product launches, and events

• Support the planning and execution of installations and seasonal campaigns in collaboration with the wider creative team

• Mentor and motivate team members, providing on-the-job training and feedback to support skill development and high performance

• Ensure all visual materials, props, and displays are maintained to a high standard and within budget

• Partner with Store Management to identify commercial opportunities and optimise space for key categories and brands

• Uphold health, safety, and compliance standards across all visual installations and storage areas.

Person Specification

• Qualification in Visual Merchandising, Art, Design, or a related creative field preferred

• Minimum 2 years’ experience in visual merchandising within retail or luxury environments

• Strong creative ability with an excellent understanding of brand presentation and customer experience

• Demonstrated leadership skills with experience managing or mentoring visual teams

• Excellent communication and interpersonal skills, able to collaborate effectively across departments

• Highly organised, adaptable, and capable of managing multiple priorities in a fast-paced environment

• Strong commercial awareness with the ability to balance creativity and business goals

• Skilled in Microsoft Office and comfortable managing visual planning tools

• Passionate about creativity, fashion, and delivering exceptional store experiences

• Acts with professionalism, integrity, and alignment to Brown Thomas Arnotts’ Vision, Purpose, and Values.

KNOW WHAT’S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary

• Contributory Pension Scheme

• Competitive annual leave entitlement

• Team Member discount across the world’s most iconic brands

• Recognition Days for Volunteering & Wellbeing

• Wellbeing Initiatives

• Extensive Learning & Development Offerings

• Leading Talent Programmes

• Flexible Working Model

• Additional Benefits

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don’t discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ie to request accommodation.